Alcatel IP2015

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Introduction

Alcatel IP2015 User Guide

This Configuration Guide is written as general guide on how to configure the Alcatel phone model IP2015 to work with PBXware 4.1.

Requirements

Identifying phone model

To start and successfully complete registration of your Alcatel phone you need to know which phone model you will setup.

From the back of each Alcatel phone there are exact model information that you should check. Although different phone models can have exactly the same requirements and installation procedure, phone models can also have significantly different requirements and installation procedure, so that ignorance of your own model may result in the inability to successfully set up your phone.

Phone firmware

  • Make sure that your phone is loaded with appropriate firmware version,1.0.5b.
  • To find out the firmware version of your Alcatel phone model open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example: http://192.168.1.22.
  • Login to phone web administration interface with your username and password. Please note, factory default login details are username: admin and password: admin.

DHCP server

Fully configured and operational DHCP server.

PBXware version

PBXware version 4.1.2.0

In order to find out the PBXware version:

  • Login to PBXware
  • Navigate to Settings: About.

On the top of About page is a code similar to this one PBXware Edition: Business, Release: 4.1.2.0 (387597b7), Running: 1.8.32.1-gc-b47edc45, PBXware Proxy v4.1.2 (62b7bcd), API: 4.1, libmemcached version: 1.0.14, where Release denotes the exact version of your PBXware.

Installation

This chapter describes how to install and connect the phone to the electrical power and data network as well as how to apply factory settings.

The following topics are covered:

  • Power adapter
  • Power over Ethernet (PoE)
  • Factory Settings

Power adapter

Connect the Network and Power

  • Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.
  • Connect the ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN.

NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Power over Ethernet (PoE)

Connect the Network (only)

Using a regular ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.

  • Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power router or switch.

NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Find the phone IP address

Find out your Alcatel phone IP Address.

  • Press button on the handset.

The IP address will be displayed on the top of display.

Reset to factory settings

This step is not required for brand new out-of-the-box phones, however, if the phone has been already used then it is a must.

  • Open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example: http://192.168.1.22.
  • Login to phone web administration interface with your username and password. Please note, factory default login details are username: admin and password: admin.
  • Click on Servicing tab.
  • Click Provisioning in the left navigation menu.
  • Click Reset button at the bottom of the page. Phone will be reset to the factory settings and reboot.
  • Wait sometime prior for device to reboot.

NOTE: Do not unplug or remove power to the phone while it is updating firmware and configurations.


Registering phone

This chapter describes how to identify Alcatel phone model, requirements that must be met and how to register the phone using manual configuration or auto provisioning.

The following topics are covered:

  • Manual configuration
  • Auto provisioning

Manual configuration

This chapter describes how to set UAD settings, create PBXware extension and register the phone.

The following topics are covered:

  • UAD settings
  • Creating extension
  • Registering phone

UAD Settings

UAD settings

Login to PBXware web administration interface

  • Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example: http://192.168.1.10.
  • Login to PBXware with your e-mail address and password.

UAD settings

  • Navigate to Settings:UAD.
  • Make sure Alcatel UAD is enabled. To check the UAD status click on the edit icon corresponding to your Alcatel phone.
  • Make sure Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.
  • Click on the Save button to save changes.

Creating extension

Creating Extension

Add Extension

  • Navigate to Extensions. Click on Add Extension.
  • The standard options window will be shown below.
  • Select Alcatel phone model from the UAD select box.
  • Select Location: Local or Remote.
Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc.
  • Click on the Next step button.

Extension values

Enter values into the required field text boxes.

REQUIRED FIELDS:

  • Name
Enter a name for the extension being created. Example: John Smith.
  • E-mail
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
  • Department
Department to which extension will belong to. Example: Sales.
  • Click on the Save button.

Registering Phone

This chapter describes how to register Alcatel phone using Hostname or IP Address.

Hostname or IP Address

Login to phone web administration interface

  • Open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example: http://192.168.1.22
  • Login to phone web administration interface with your username and password. Please note, factory default login details are username: admin and password: admin.
  • Click on System.
  • Enter or set the following details into the respective fields.
REQUIRED FIELDS:
  • Enable account
Make sure the Check box is selected.
  • Display name
PBXware extension user name. Example: John
  • User Identifier
Usually the same number as the Authentication name.
  • Authentication name
PBXware extension number. Example 1003.
  • Authentication password
The Secret of the extension as received in the e-mail associated with this extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created extension.
  • Server address (SIP server settings)
Enter the Hostname or IP Address of the PBXware.
- Example for Hostname: voip.bicomsystems.com
- Example for IP Address: 192.168.1.10
  • Click on the Save button at the bottom of the page.
  • If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration.

Auto Provisioning

This chapter describes how to set UAD settings, create PBXware extension and register the phone using DHCP or Static IP address.

The following topics are covered:

  • UAD Settings
  • Creating Extension
  • Registering Phone

UAD Settings

UAD settings

Login to PBXware web administration interface.

  • Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example: http://192.168.1.10.
  • Login to PBXware with your e-mail address and password.

UAD settings.

  • Navigate to Settings:UAD.
  • Make sure Alcatel UAD is enabled. To check the UAD status click on the edit icon corresponding to your Alcatel phone.
  • Make sure Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
  • Click on the Save button to save changes.

Creating Extension

Creating Extension

Add Extension

  • Navigate to Extensions. Click on Add Extension.
  • The standard options window will be shown below.
  • Select Alcatel phone model from the UAD select box.
  • Select Location: Local or Remote.
Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc.
  • Click on the Next step button.

Extension values

Enter values into the required field text boxes.
REQUIRED FIELDS:
  • Name
Enter a name for the extension being created. Example: John Smith.
  • E-mail
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
  • Auto Provisioning
Set to Yes.
  • MAC Address
Enter Alcatel phone MAC address. Example: 001565FF1536. MAC address can be found at the back of the phone.
  • Click on the Save button.

Registering Phone

This chapter describes how to register Alcatel phone using DHCP, TFTP or HTTP & HTTPS.

DHCP

Configure DHCP

  • Make sure your DHCP router is configured to use option 66 to automatically instruct phones with the URL for auto provisioning. For more information refer to your router documentation or contact your network administrator.

Phone first boot or user initiated reboot

  • Auto provisioning process will start during phone first boot or after reboot process has been initiated by user. DHCP server will instruct the phone where from to pickup appropriate configuration file. If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration.

TFTP or HTTP & HTTPS

  • Enter username and password and press Confirm button. NOTE: Factory default login details are username: admin and password: admin.
  • Click on Servicing tab.
  • Click on Provisioning link in the left hand navigation menu.
  • Choose what server type you intend to use: HTTP, HTTPS and Trivial FTP. NOTE: Our recommendation is to use the HTTP.
Enter http:// or https:// followed by Hostname or IP Address, followed then by /prov in the Server provisioning string field.
Example for Hostname using HTTP: http://abc.bicomsystems.com/prov
Example for Hostname using HTTPS: https://abc.bicomsystems.com/prov
Example for IP Address using HTTP: http://192.168.1.10/prov
Example for IP Address USING HTTPS: https://192.168.1.10/prov
  • Enter Auto Provisioning username and password into Server authentication name and Server authentication password fields.
If you choose to use TFTP enter tftp:// followed by Hostname or IP Address
Example for Hostname: https://voip.bicomsystems.com
Example for IP Address: tftp://192.168.1.10
  • Click on Save button at the bottom of the page.
  • Click on Reboot in the left navigation menu.
  • Click Reboot button.
  • A pop up window will show up, click on OK button to confirm your action.
  • You'll have to wait couple of seconds for the configuration to be updated. NOTE: Do not power off your phone.
  • Auto provisioning process will start during phone reboot process, phone will pickup appropriate configuration file from PBXware. If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration.