Grandstream DP752

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Introduction

Grandstream DP752 User Guide Grandstream DP752 User Guide

This Configuration Guide is written as a general guide on how to configure the Grandstream device model DP752 to work with PBXware 5.3.6.

Requirements

Identifying Device Model

To start and successfully complete registration of your Grandstream device you need to know which device model to set up.

On the back of each Grandstream device, there is exact model information that you should check. Although various device models can have exactly the same requirements and installation procedures, they can also have significantly different requirements and installation procedures, so that is why it is important to know the model you own which results in you setting up the device successfully.

Device Firmware

  • Make sure that your device is loaded with an appropriate firmware version, 1.0.13.0.
  • To find out the firmware version of your Grandstream device model, open a new browser window and enter your device's IP address in order to access the device's web administration interface login screen. Example: http://192.168.1.22.
  • Log in to the device's web administration interface with your username and password. Please note that for the factory default login details, the username is admin and password is given at the back of a phone.

DHCP Server

Fully configured and operational DHCP server.

PBXware Version

PBXware version 5.3.6

In order to find out the PBXware version:

  • Log in to PBXware.
  • Navigate to Settings: About.

On the top of About page, you may see a code similar to this one PBXware Edition: Business, Release: 5.3.6 (387597b7), Running: 1.8.32.1-gc-b47edc45, PBXware Proxy v5.3.6 (62b7bcd), API: 5.3, libmemcached version: 1.0.14, where Release denotes the current version of your PBXware.

Installation

This section describes how to install and connect the device to the electrical power and data network as well as how to apply the factory settings.

The following topics are covered:

  • Power Adapter
  • Power over Ethernet (PoE)
  • Factory Settings

Power Adapter

Connect the Network and Power

  • Connect the DC plug on the power adapter to the DC port on the device and connect the other end of the power adapter into an electrical power outlet.
  • Connect the Ethernet cable between the Internet port on the device and the network port on a router or switch to access LAN.

NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Power over Ethernet (PoE)

Connect the Network (only)

By using a regular Ethernet cable, your device can be powered from a Power over Ethernet (PoE) compliant router or switch.

  • Connect the Ethernet cable between the Internet port on the device and an available port on the in-line power router or switch.

NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Find Device's IP Address

Find out your Grandstream device's IP Address.

  • Press the Menu button on the handset.
  • Go to the Status menu.

The IP address will be displayed on the handset display.

Reset to Factory Settings

This step is not required for brand new out-of-the-box devices, however, if the device has been already used then it is a must.

  • Open a new browser window and enter your device's IP address in order to access the device's web administration interface login screen. Example: http://192.168.1.22.
  • Log in to the device's web administration interface with your username and password. Please note that for factory default login details, the username is admin and password is given at the back of a phone.
  • Click Maintenance in the top navigation menu.
  • Click Factory Reset in the left navigation menu.
  • Click the Reset button in the Configure WEB UI button section. The device will reset to the factory settings and reboot.
  • Wait some time for a device to reboot.

NOTE: Do not unplug or remove power from the device while it is updating firmware and configurations.

Registering Device

This section describes how to identify the Grandstream device model, requirements that must be met, and how to register the device using Manual configuration or Auto provisioning.

The following topics are covered:

  • Manual Configuration
  • Auto Provisioning

Manual Configuration

This section describes how to set UAD settings, create the PBXware Extension, and register the device.

The following topics are covered:

  • UAD settings
  • Creating Extension
  • Registering Device

UAD Settings

UAD settings

Log in to the PBXware web administration interface.

  • Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example: http://192.168.1.10.
  • Log in to PBXware with your e-mail address and password.

UAD Settings

  • Navigate to Settings: UAD.
  • Make sure that the Grandstream UAD is enabled. To check the UAD status, click the Edit icon corresponding to your Grandstream device.
  • Make sure that Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.
  • Click the Save button to save changes.

Creating Extension

Creating Extension

Add the Extension

  • Navigate to Extensions. Click the Add Extension button.
  • The standard options window will be shown below.
  • Select the Grandstream device model from the UAD select box.
  • Select Location: Local or Remote.
Local is for all Extensions registered on the LAN and Remote is for all Extensions registered from remote networks, WAN, Internet etc.
  • Click the Next step button.

Extension Values

Enter values into the required field text boxes.

REQUIRED FIELDS:

  • Name
Enter a name for the Extension being created. Example: John Smith.
  • E-mail
Enter the e-mail address associated with this Extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
  • Department
Define the Department to which the Extension belongs to. Example: Sales.
  • Click the Save button.

Registering Device

This section describes how to register the Grandstream device using the Hostname or IP Address.

Hostname or IP Address

Log in to the device's web administration interface.

  • Open a new browser window and enter your device's IP address in order to access the device's web administration interface login screen. Example: http://192.168.1.22
  • Log in to the device's web administration interface with your username and password. Please note that for factory default login details, the username is admin and password is given at the back of the phone.
  • Click Profiles in the top menu.
  • Enter or set the following details into the respective fields.
REQUIRED FIELDS:
  • Account Active
Make sure that the Yes radio box is selected.
  • Sip Server
Enter the Hostname or IP Address of PBXware.
- Example of a Hostname: voip.bicomsystems.com
- Example of an IP Address: 192.168.1.10
  • Click the Save button.
  • Click Dect in the top menu.
  • Click SIP Account Settings in the left menu.
  • SIP User ID
The PBXware Extension number, example 1003.
  • Authenticate ID
Usually the same number as the SIP User ID.
  • Password
The Secret of the Extension as received in the e-mail associated with this Extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created extension.
  • Click the Save and Apply button.
  • If everything is done as described above, you should have successfully registered your device to PBXware.

Dial *123 to verify registration.

Auto Provisioning

This section describes how to set UAD settings, create the PBXware Extension, and register the device using DHCP or Static IP address.

The following topics are covered:

  • UAD Settings
  • Creating Extension
  • Registering Device

UAD Settings

UAD settings

Log in to the PBXware web administration interface.

  • Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example: http://192.168.1.10.
  • Log in to PBXware with your e-mail address and password.

UAD Settings.

  • Navigate to Settings: UAD.
  • Make sure that the Grandstream UAD is enabled. To check the UAD status, click the Edit icon corresponding to your Grandstream device.
  • Make sure that Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
  • Click the Save button to save changes.

Creating Extension

Creating Extension

Add the Extension

  • Navigate to Extensions. Click the Add Extension button.
  • The standard options window will be shown below.
  • Select the Grandstream device model from the UAD select box.
  • Select Location: Local or Remote.
Local is for all Extensions registered on the LAN and Remote is for all Extensions registered from remote networks, WAN, Internet etc.
  • Click the Next step button.

Extension Values

Enter values into the required field text boxes.

REQUIRED FIELDS:
  • Name
Enter a name for the Extension being created. Example: John Smith.
  • E-mail
Enter the e-mail address associated with this Extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
  • Auto Provisioning
Set to Yes.
  • MAC Address
Enter the Grandstream device's MAC address. Example: 000B82123456. MAC address can be found at the back of a device.
  • Click the Save button.

Registering Device

This section describes how to register a Grandstream device using DHCP, TFTP, or HTTP & HTTPS.

The following topics are covered:

  • DHCP
  • TFTP or HTTP & HTTPS

DHCP

Configure DHCP

  • Make sure that your DHCP router is configured to use option 66 to automatically instruct device with the URL for Auto provisioning. For more information, please refer to your router documentation or contact your network administrator.

Phone's first boot or user initiated reboot

  • The Auto provisioning process will start during the device's first boot or after the reboot process has been initiated by the user. The DHCP server will instruct the device from where to pick up an appropriate configuration file. If everything is done as described above, you should have successfully registered your device to PBXware.

Dial *123 to verify registration.

TFTP or HTTP & HTTPS

  • Enter username and password and press the Confirm button. NOTE: The factory default login details are as follows: username is admin and password is admin.
  • Click Maintenance at the top navigation menu.
  • Click Provisioning at the left menu.
  • Enter Auto Provisioning username and password into the HTTP/HTTPS User Name and HTTP/HTTPS Password fields.
  • Choose what server type you intend to use in the Provisioning via field: TFTP, HTTP, and HTTPS. NOTE: Our recommendation is to use HTTP.
If the Server Type is HTTP or HTTPS, enter Hostname or IP Address followed by /prov in the Config Server Path field.
Example of a Hostname using HTTP: abc.bicomsystems.com/prov
Example of a Hostname using HTTPS: abc.bicomsystems.com/prov
Example of an IP Address using HTTP: 192.168.1.10/prov
Example of an IP Address USING HTTPS: 192.168.1.10/prov
If you choose to use the TFTP server type, enter Hostname or IP Address in the Config Server Path field.
Example of a Hostname: voip.bicomsystems.com
Example of an IP Address: 192.168.1.10
  • Click the Start button under the Provision field.
  • You need to wait a couple of seconds for the configuration to be updated. NOTE: Do not power off your device.
  • The Auto provisioning process will start during the device's reboot process, the device will pick up an appropriate configuration file from PBXware. If everything is done as described above, you should have successfully registered your device to PBXware.

Dial *123 to verify registration.