HOWTO Displaying UAD/Phone Type

From Bicom Systems Wiki

Description Under 'Monitor: Extensions' the 'User-Agent' information is empty. No UAD/Phone type is displayed. This problem happens if the registered extension is 'Generic SIP'.

Text Instructions

  • Login to the administration interface
  • Navigate to 'Extensions'
  • Delete the 'Generic SIP' extension that cannot be seen
  • Enable UAD/Phone type matching your extension
  • Add new Extension matching enabled UAD/Phone
  • Navigate to 'Monitor: Extensions'. Your UAD/Phone should be visible now under 'User-Agent' field