HOWTO Registering Trunk to multi-user extension

From Bicom Systems Wiki

General field
Network related
Additional config

Creating Extension

In PBXware GUI you need to create new Extension.

Navigate to Extensions → Add Extension

Select UAD and Location from list and click on Next step, then click on Advanced Options:

General field:

  • Extension - this field is automatically populated, but can be changed to any available Extension number.
  • Name - name of the person using the Extension.
  • Email - Email address associated with the extension
  • Department – choose your department
  • User type – 'peer', instead of friend,

Network related field:

  • Qualify – 8000
  • Host – [IP address of the system that you are connecting to] instead of 'dynamic'

In Additional config, on same extension, insert following lines:

  • deny=
  • permit = [IP address of the system from which you are connecting]
  • insecure = port,invite

and in case Host parameter does not apply, add following line:

host = [IP address of the system that you are connecting to]

On remote PBX system you need to add a new Trunk. Go to Trunks and click Add Trunk. If your remote system is PBXware, you can find additional information on Trunks page or check our HOWTO Create a Trunk tutorial.

Choose your provider, click on Next step → Advanced Options:

General field:

  • Name or number: enter name for this trunk
  • User type: peer
  • Qualify: 8000
  • Emergency trunk: must be checked (Yes/No)

Authentication field:

  • Host IP and username: authentication is not required any more
  • Peer host: enter your PBXware IP address (ex.
  • Peer username: enter username (ex. PBXware)

After that, you must create a DID and point it to this extension. Important thing is to set Destination to Multi User, so your PBXware can know that extension DID is pointing to is used as a connection to remote system and not as a regular extension.