HOWTO Restarting PBXware Proxy when extensions are shown as offline
From Bicom Systems Wiki
If your extensions are shown as offline in monitor page and you are sure that they are registered to PBXware then your PBXware Proxy service probably needs a restart.
To restart PBXware Proxy please login to your GUI and go to
System -> Services
Enter your root username and password.
Click restart button next to PBXware Proxy service.