HOWTO Setting up Extension Call-Pickup Group on Multitenant PBXware

From Bicom Systems Wiki

Master tenant

  • Login to the system administration
  • On the Master tenant, navigate to 'Settings'
  • Click on 'Edit' next to a tenant
  • Under 'Call Groups/Pickup Groups' select as many groups as you wish to assign to the tenant
  • Click on 'Save'


  • Navigate to the tenant
  • Navigate to 'Extensions'
  • Click 'Edit' next to an extension
  • Click on 'Advanced options'
  • Under 'Call/Pickup groups' select the option previously added on master tenant
  • Click 'Save'