HOWTO Setup Package Subscription For Communicator

From Bicom Systems Wiki

Requirements

1. An operational customer account with Bicom Systems at www.bicomsystems.com

2. At least one PBXware license.

3. Ability to pay using credit/debit card, PayPal and/or Moneybookers.

4. Customer account must support Communicator Package Subscription.


Editing Communicator Package Subscription first time

1.

- Visit Bicom Systems website www.bicomsystems.com

- Click on My Account button in the top right of the website.

Bicom System Website

2.

- If you have an account with Bicom Systems enter your account E-mail address and Password and click on Login button.

- If you don't have an account with Bicom Systems click on New account button to create one.

Account Login

3.

- After successful log in to your account you will see your account details.

- Click on Store button in the top right of the website

Account Details

4.

- Select gloCOM version supported by your Communicator Package Subscription.

- Click on Communicator.

gloCOM Versions

5.

- This step shows current number and type of gloCOM connections assigned across all your PBXware licenses.

- Obviously if this is first time you edit your gloCOM Package Subscription you will see 0 connections assigned.

- Click on Next button.

gloCOM Connections

6.

- Click on PBXware License select box and select one license to/from which you will add/remove Communicator connections.

- Click on Next button.

Licence Select Box

7.

- If this is first time you edit your Communicator Package Subscription you will see 0 connections.

- Numbers shown in each of the field represent the number of Communicator connections for selected license.

- Alter the number of Communicator connections for Communicator type you need.

- Click on Next button.

Communicator Connections

8.

- Review number of Communicator connections and the Total amount.

- Click on Payment options button when ready.

Review Communicator Connections

9.

- By default Payment method is Credit or Debit Card, click on Change button to select another payment method available.

- If Credit or Debit Card is selected as the payment method, select your card type.

- Click on Next button.

Payment methods

10.

- Review Payment method details.

- Click on Next button.

Review of Payment Method

11.

- Review number of Communicator connections and the Total amount.

- Click on Confirm order button.

Review Communicator Connections

12.

- Wait while you're being transferred to PayPal website.

Trasfer To PayPal Website

13.

- When you are at PayPal website, you can chose either to login to your PayPal account (if you have one) or use Pay with a debit or credit car or PayPal Credit option to complete the process of first time editing gloCOM Package Subscription.

Complete The Process


Editing Communicator Package Subscription second time or any other time

1.

- Visit Bicom Systems website www.bicomsystems.com

- Click on My Account button in the top left of the website.

Bicom System Website

2.

- If you have an account with Bicom Systems enter your account E-mail address and Password and click on Login button.

- If you don't have an account with Bicom Systems click on New account button to create one.

Account Login

3.

- After successful log in to your account you will see your account details.

- Click on Store button in the top left of the website

Account Details

4.

- Select Communicator version supported by your Communicator Package Subscription.

- Click on Communicator.

gloCOM Versions

5.

- This step shows current number and type of Communicator connections assigned across all your PBXware licenses.

- Click on Next button.

gloCOM Connections

6.

- Click on PBXware License select box and select one license to/from which you will add/remove Communicator connections.

- Click on Next button.

Licence Select Box

7. - If this is second time or any other time after first time editing your Communicator Package Subscription you will see total number of connections currently available.

- Alter the number of Communicator connections for Communicator type you need.

- Example: Currently number of Communicator business connections is 5, if you want to add 2 connections to that number, you need to alter that field and enter number 7. Or, if your current number of Communicator connections is 5 and you want to reduce it by 2 connections, you need to alter that field and enter number 3.

- Click on Next button.

Communicator Connections

8. - Review number of Communicator connections and the Total amount.

- Click on Confirm Changes button when ready.

Review Communicator Connections

9. - Finally, Subscription Confirmed message.

Subscription Confirmed