To upload an IVR greeting sound file:
- Navigate to 'System: Sound Files'
- Click on 'Browser'
- Select a greeting file from your desktop:
- File must be in '.gsm' format
- File name must start with 'greeting-' prefix
- Click 'Open'
- Click 'Upload'
- Select 'g' letter from the alphabet navigation bar
- Your uploaded sound file should be displayed in the list
NOTE: The uploaded sound file is located in '/opt/pbxware/pw/var/lib/asterisk/sounds/' directory