PBXware 4.1.2 Dashboard

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Dashboard

PBXware System Dashboard provides single-page overview of important PBXware information and statistics in real time. On this page you are able to see information on running services, call statistics, licensing and Apps usage as well as hardware status information.


Calls Overview

Calls Overview

Calls overview section displays information on number of live calls on PBXware along with number of calls in past hour, number of calls made in current day as well as Answered calls, displayed in a circle that depicts percentage of answered calls vs total calls.

  • Now
This field displays number of current calls on PBXware
  • Last Hour
Last Hour field displays total number of PBXware calls in oast hours.
  • Today
Number of calls for current day is displayed in Today field.


SIP Registrations

SIP Registrations

SIP Registrations displays information on successful, failed and lagged SIP registrations.

  • Successful
Number of successful PBXware SIP registrations.
  • Failed
Number of failed PBXware SIP registrations.
  • Lagged
Nuber of PBXware SIP registrations that are currently in lagged state.

PBXware services

Services

Services section of PBXware dashboard allows you to monitor current status of main system services: PBXware, Asterisk, PBXware Proxy, Jabber, TFTP and Memcached. If green check mark icon is displayed, service is running without any issues, otherwise, red *X* mark will inform you that there are some issues with the service and that it has been stopped.

  • PBXware
Main PBXware service, if PBXware service stops for some reason you would not be able to access your system through web interface.
  • Asterisk
Asterisk is core service PBXware is running on. In case asterisk is not running, you will be able to access PBXware web interface but you will not be able to make or receive calls.
  • PBXware Proxy
PBXware Proxy is connecting to asterisk manager and reading events which are then put into memcached for later usage. Based on that data, monitoring section will provide information users are interested in.
  • Jabber
Jabber is messaging service that allows you to use chat when connected to PBXware with our desktop apps.
  • TFTP
TFTP service is used for serving auto-configuration files to phones that are registering to PBXware. In case this service stops you will not be able to auto-provision your phones.
  • Memcached
Memcached service stores information which is read by PBXware Proxy.

Extensions Online

Exstensions Online & App Users

Extensions online diagram depicts number of online extensions compared to total number of PBXware extensions.

App Users

App Users diagram depicts number of logged app users compared to total number of available licenses.

App Editions Online

App Editions Online

This section displays information on apps registered to PBXware and editions they are using.


NOTE: Please take in consideration that numbers might be off slightly because of the way mobile devices are trying to minimize power consumption. Once application is in background and not interacted with for some time, device will defer CPU and network activity to that application.

gloCOM GO and Communicator GO are also affected by this and when systems is in Doze/background mode or when system forces application into stand by mode, applications may not be connected to server and may not receive incoming calls. Doze mode on Android kicks in when device is not used for more than an hour. On iOS application become suspended when in background for more that 10 minutes.

Licensing

Licensing usage

Licensing section helps you to prevent issues with licensing by displaying percentage usage information of your PBXware license for Extensions, IVRs, Queues and Conferences.

System Hardware Usage

Services

Hardware usage section displays important information on current server load, it helps you easily monitor main hardware components like disk space, CPU and memory usage.

  • Disk Usage
Disk usage section displays information on current PBXware hard disk usage.
  • CPU
CPU section displays information on current CPU usage on PBXware server.
  • Memory
Memory section displays information on current PBXware memory usage.



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