PBXware 4.1.2 Trunks

From Bicom Systems Wiki

Trunks

Trunks display screen

Trunks are a transmission line between two systems. This transmission is done using a wide range of PSTN and VoIP technologies. This screen lists all System Trunks with the following details:

  • Name
This field tell us the name of the trunk.
(ex. It can be TrunkName or IP address 192.168.1.6)
(Display)
  • Provider
Provider template name.
(ex. SIP TRUNK)
  • Channels
Maximum number of inbound/outbound channels available for the trunk.
e.g. 10/10
  • Trunk Type
Type of a trunk
(ex. PSTN, VOIP etc.)
  • Protocol
Protocol used by the trunk
(ex. SIP, IAX etc.)
  • edit.pngClick this button if you want to edit the trunk configuration.
  • delete.png Click this button in order to delete a trunk from the system

Search

The search bar filters trunks by name and provider.

Search filter
  • Search
Search phrase
(ex. Provide a search phrase here and hit enter to filter the records)
([a-z][0-9])
  • Name
Should the search filter be applied to trunk names.
(ex. Check the box to search trunk names)
(Check box)
  • Provider
Should the search filter be applied to provider names.
(ex. Check the box to search provider names)
(Check box)

Add/Edit Trunk

When adding a new trunk, the first step requires 'Provider' and 'Device' selection.

TIP:

Although a new trunk can be created without it, it is preferred that the 'Provider' template be created first under 'Settings: Providers'.

For a basic Provider and Trunk HowTo, check out our HOWTO Create a Trunk

Add new trunk window
  • Provider
Select a service provider template.
(ex. BT)
(Select box)
  • Device
If the providers service requires a device in order to provide the service, this field will become visible.
(ex. None, T100)
(Select box)

VoIP (SIP/IAX)

The second step of the trunk installation and edit command, this opens the following options:

Edit trunks window
  • Name or Number
Some providers require this field to be equal to the DID number (e.g.55510205); but if connecting two systems, the IP address may be used as well.
(ex. 2554433, myvoiceboxlink)
([a-z] [0-9])
  • Emergency trunk
Whether emergency services (Police, Ambulance etc.) should be dialed through this trunk.
(ex. Dialing 911 will pass the call through this trunk)
(Option buttons)
  • Peer Host
The IP of the peer host to which the system sends calls.
(ex. 192.168.1.1)
(IP Address)
  • Username
The username for authenticating with the service provider.
(ex. 2554433)
([0-9])
  • Peer Username
The peer username for authenticating with the service provider.
(ex. 2554433)
([a-z] [0-9])
  • Secret
The Secret/Password used for authenticating with the service provider.
(ex. 123456)
([a-z] [0-9])
  • Peer secret
The peer secret/password used for authenticating with the service provider.
(ex. 123456)
([a-z] [0-9])

Advanced Options

General

These options are used frequently and required for normal trunk operation. Some of these fields are pre-configured with the default values. It is not recommended to change them.

General options
  • User Type
The user's relationship to the system
Example:
  • user - The trunk accepts incoming calls only
  • peer - The trunk makes outgoing calls only
  • friend - The trunk does both incoming and outgoing calls
(Select box)
  • DTMF Mode (Dual Tone Multi-Frequency)
Trunk DTMF mode. A specific frequency (consisting of two separate tones) is assigned to each key so that it can be easily identified by a microprocessor
Example:
  • inband - inband audio (requires 64 kbit codec - alaw, ulaw)
  • rfc2833 - default
  • info - SIP INFO messages
(Select box)
  • RFC2833 Compensate (1.2)
Compensate for pre-1.4 Asterisk DTMF transmission from another machine. You must have this turned on or DTMF reception will work improperly.
(ex. Yes, No, N/A)
(Option buttons)
  • Context
Contexts define a scope within PBXware. The trunk context cannot be modified and is the same as the trunk name or number.
(ex. 2554433)
([a-z][0-9])
  • Status
Set the trunk status on the system. (Active/Not Active/Suspended)
(ex. Rather than deleting the trunk, you can disable it on the system level by selecting 'Not Active' here)
(Select box)
  • Qualify
Timing interval in milliseconds at which a 'ping' is sent to a host in order to find out its status.
(ex. Set this field to 2000, for example. If more time than provided here is needed to reach the host, the host is considered offline)
([0-9])
  • VoiceMaster Trunk
Set whether this trunk leads to the VoiceMaster gateway.
(ex. If you have a VoiceMaster gateway and are creating this trunk to connect it with this system, select 'Yes' here)
(Option buttons)
  • Country
Country where the service provider resides.
(Select USA, for example, if the provider is from the United States)
(Select box)
  • National Dialing Code
National dialing code used at the trunk destination.
(ex. For USA 1. For the United Kingdom and Germany 0)
(Select box)
  • International Dialing Code
International dialing code used at the trunk destination.
(ex. For USA 011. For the United Kingdom and Germany 00)
([0-9])
  • E164 Accepted
Does the trunk support dialing destinations in the E164 format.
(ex. Enabling this option will reformat any dialed number into the following form COUNTRY_CODE + AREA_CODE + DIALED_NUMBER. For example, if you dial 5551020, the system will dial 12125551020)
(Option buttons)
  • Pass-thru mode
Pass the digits dialed without any conversion (E164, National, Area code).
NOTE: When active, 'Leave National Code' and 'Local Area Code' will be disabled.
(ex. If this option is disabled, PBXware will convert all dialed numbers to the E164 format (COUNTRY_CODE + AREA_CODE + DIALED_NUMBER) and then make a call to the converted number. If this option is enabled, PBXware will directly call the DIALED_NUMBER without making any number conversions)
(Option buttons)
  • Leave National Code
In some countries, the national code is stripped automatically. If set to 'Yes', the national code will not be stripped from the dialed number.
NOTE: Before setting this option to 'Yes', go to 'Settings: Servers' and enable this option as well.
(ex. 035123456 will not be striped of 0)
(Option buttons)
  • Local Area Code
Add the local area code to the dialed number, if required by the service provider. (By default, the local area code is stripped when dialing).
(ex. The user dials 55510205, the local area code is 212. If the call goes through this trunk, PBXware will dial 21210205)
([0-9])
  • Emergency trunk
Should emergency services (Police, Ambulance, etc) be called over this trunk.
(ex. Select 'Yes' in order to dial emergency services over this trunk).
(Option buttons)
  • Prefix
Value added to all dialed numbers going over the trunk.
(ex. Prefix 5 + Dialed number 123 = System dials 5123)
([0-9])
  • Test number
This is the number that the trunk will try to call when Trunk Monitoring is turned on. If the answer is not: ANSWER, BUSY, CANCEL, or NOANSWER, this call is considered non-functional and the monitoring system will send a notification email.
(1009)
([0-9])

Authentication

Authentication settings
  • Host
The IP address that the host trunk is connecting to.
Example:
Enter a host IP, 192.168.1.1, for example, or set 'dynamic' if the host is behind the dynamic IP address.
([0-9][a-z])
  • Authname:
Value assigned to the Digest username= SIP header
(ex. 2222)
([0-9][a-z])
  • Auth
Authenticate for outbound calls to other realms.
(ex. user:secret@realm)
([0-9][a-z])
  • Register
Method for registering to the remote server.
(ex. Providers may require a different form of registration to their server. You may choose between 'registration not required', 'register with phone number', 'register with username', 'register with authname', 'register with authname@host', and 'register with authname@trunk-name').
(Select box)
  • Register suffix
The service provider may request different registration methods for their services. Select the proper method, as required by the provider.
(ex. 1234567)
([0-9])
  • Insecure
Typically used to allow incoming calls while having a "friend" type entry defined with a username and password
Example:
  • Port - Ignores the port number where the request came from
  • Invite - Does not require authentication of incoming INVITEs
  • Port-Invite - Does not require initial INVITE to authenticate and ignore the port where the request came from
  • Very - Ignore authentication (user/password)
(Select box)
  • From User
What to show when calling TO this peer FROM asterisk.
(ex. 152)
([0-9])
  • From Domain
From domain data is required by some providers.
(ex. If your provider requires this information, provide the exact value here).
([a-z][0-9])
  • user=phone in URI
If yes, ";user=phone" is added to uri that contains a valid phone number.
(ex. Yes, No, N/A)
(Option buttons)
  • Outbound Proxy
Send outbound signaling to this proxy, not directly to the peer.
(ex. outbound.proxy.com)
([0-9][a-z].)
  • Incoming IP addresses (new line seperated)
You may limit SIP traffic to and from this peer to a certain IP or network.
(ex. 10.1.1.9)
([0-9].)

IAX Specific Authentication Settings

  • Encryption
Whether encryption should be used when authenticating with the peer.
(ex. Yes, No, N/A)
([a-z][0-9])
  • Auth Method
Authentication method required by the provider.
(ex. md5)
([a-z] [0-9])
  • RSA key
RSA authentication key
(ex. If the Auth Method is set to RSA, provide the RSA key here).
([a-z][0-9])

Network Related

These options set important network related values regarding NAT.

Network Related settings
  • Transport:
Type of transfer protocol that will be used on PBXware.
UDP (User Datagram Protocol) - With UDP, computer applications can send messages (in this case, referred to as datagrams) to other hosts on an Internet Protocol (IP) network without prior communication to set up special transmission channels or data paths.
TCP (Transmission Control Protocol) - provides reliable, ordered, error-checked delivery of a stream of octets between programs running on computers connected to an intranet or the public Internet.
TLS (Transport Layer Security) - cryptographic protocol that provides communication security over the Internet.[1] They use asymmetric cryptography for authentication of key exchange, symmetric encryption for confidentiality, and message authentication codes for message integrity.
Type: Checkbox
  • Encryption:
This option enables or disables encryption in PBXware transport.
Options: Yes, No, N/A.
  • Direct media
Whether to allow RTP voice traffic to bypass PBXware.
NOTE: All enhanced services for the extension have to be disabled.
(ex. Some devices do not support this, especially if one of them is behind a NAT).
(Options buttons)
  • Direct RTP setup:
Here you can enable or disable the new, experimental, direct RTP setup. Setting this value to 'yes' sets up the call directly with media peer-2-peer without re-invites. Will not work for video and cases where the callee sends RTP payloads and fmtp headers in the 200 OK that does not match the callers INVITE. This will also fail if directmedia is enabled when the device is actually behind NAT.
Options: Yes, No, N/A
  • Default IP
The IP address to be used until registration.
(ex. 192.168.1.1)
(IP Address)
  • Use RTP source address for T.38 packets (1.2)
Use the RTP source IP address as the destination IP address for T.38 packets if the nat option is enabled. If a single RTP packet is received, Asterisk will know the external IP address of the remote device. If port forwarding is done from the client's side, T.38 will flow to the remote device.
(ex. Yes, No, N/A)
(Option buttons)

Caller ID

Caller ID
  • Trust Remote-Party-ID:
Defines whether PBXware allows Remote-Party-ID header
(Option button)
  • Send Remote-Party-ID:
Should 'Remote-Party-ID' be added to uri.
Options:
  • Use Remote-Party-ID - Use the "Remote-Party-ID" header to send the identity of the remote party
  • Use P-Asserted-Identity - Use the "P-Asserted-Identity" header to send the identity of the remote party
(Select Box)
  • Connected Line Updates:
Connected Line Updates allows you to enable or prevent RPID updates to be sent after call is established.
This option is particularly useful as with some providers, if Use PAI is enabled, calls might start dropping short time after update is sent. Setting Connected Line Updates to No will prevent these call drops.
(Option button)
  • RPID with SIP UPDATE:
In certain cases, the only method by which a connected line change may be immediately transmitted is with a SIP UPDATE request. If communicating with another Asterisk server and you want to transmit such UPDATE messages to it, then you must enable this option. Otherwise, you will have to wait until you can send a re-invite to transmit the information.
  • Send PAI header
The P-Asserted-Identity contains the caller ID information for the call on the INVITE SIP packet. This is the acceptable way to specify privacy information for calls. This field enables you to send the preferred PAI header using several variables:
  • %CALLERIDNUM%
  • %TENANT%
  • %EXT%
  • %TENANTEXT%
  • Outbound Caller ID
If the Caller ID is not set by the UAD, the value provided here will be used instead for all outgoing calls.
(ex. 55599999)
([0-9])
  • Allow ES Caller ID
Whether ES (Enhanced Services) caller ID should be allowed over this trunk.
(ex. Any extension can set a custom caller ID for each system trunk. With this option enabled, that caller ID will be used instead of the trunk outbound caller ID).
([0-9])

Channels

Channels settings
  • Incoming Limit
The number of simultaneous incoming calls that the trunk can handle.
(ex. 4 = four simultaneous incoming calls. Any additional calls will get a busy sound).
([0-9])
  • Outgoing Limit
Number of simultaneous outgoing calls that the trunk can handle.
(ex. 4 = four simultaneous outgoing calls. Any additional calls attempting to use this trunk will be rejected or will be redirected to other trunks depending on what is set in the system/extensions).
([0-9])
  • Busy Level
Number of concurent calls until the user/peer is considered busy.
  • E-mail on exceeded limit
Send an e-mail when the outgoing limit is reached, can be set to Yes, No, or N/A.
(Option buttons)
  • Outgoing Dial Options
Advanced dial options for all outgoing calls.
(ex. trT)
([a-z])

IAX Specific Channels settings

Channels settings
  • Notransfer
Disable the native IAX transfer.
(ex. Yes, No, N/A)
(Option buttons)
  • Send ANI
Should ANI ("super" Caller ID) be sent over this trunk.
(ex. Yes, No, N/A)
(Option buttons)
  • Trunk
Use IAX2 trunking with this host.
(ex. Yes, No, N/A)
(Option buttons)

Codecs

Codecs are used to convert analog to digital voice signals and vice versa. These options set preferred codecs used by the extension.

TIP:

If some of the desired codecs cannot be checked, go to 'Settings: Servers: Edit: Default Codecs' and enable them under the 'Remote' group.
Codecs settings
  • Disallow
The set that the codecs trunk is now allowed to use.
(ex. This field is very unique. In order to work properly, this setting is automatically set to 'Disallow All' and cannot be modified).
(Read only)
  • Allow
The set that the codecs extension is allowed to use.
Example:
Only the codecs set under 'Settings: Server' will be available to choose from
  • ITU G.711 ulaw - 64 Kbps, sample-based, used in US
  • ITU G.711 alaw - 64 Kbps, sample-based, used in Europe
  • ITU G.723.1 - 5.3/6.3 Kbps, 30ms frame size
  • ITU G.726 - 16/24/32/40 Kbps
  • ITU G.729 - 8 Kbps, 10ms frame size
  • GSM - 13 Kbps (full rate), 20ms frame size
  • iLBC - 15Kbps,20ms frame size: 13.3 Kbps, 30ms frame size
  • Speex - 2.15 to 44.2 Kbps
  • LPC10 - 2.5 Kbps
  • H.261 Video - Used over ISDN lines with resolution of 352x288
  • H.263 Video - Low-bit rate encoding solution for video conferencing
  • H.263+ Video - Extension of H.263 that provides additional features that improve compression over packet switched networks.
(Check box)
  • Video Support
Set this option to 'Yes' to enable SIP video support.
(Yes, No, N/A)
  • Auto-Framing (RTP Packetization)
If auto framing is turned on, the system will choose the packetization level based on remote ends preferences.
(ex. Yes)
(Option buttons)

Additional config

Additional config

This option is used for providing additional config parameters for SIP, IAX, and MGCP configuration files. The values provided here will be written into these configuration files.

NOTE: Unless absolutely sure, do not change or add to this template.

SIP Custom headers

SIP Custom headers

SIP headers is a function of SIP. These headers help convey message attributes to ensure that information packets travel along the correct path when communicating between devices existing on separate networks.

In order to use SIP Custom headers, these are the variables which can be used:

  • %CALLERIDNUM%
  • %TENANT%
  • %EXT%
  • %TENANTEXT%

NOTE: Unless absolutely sure, do not change or add to this template.

PSTN

Trunks:Edit screen
  • Name
Trunk name/number.
(ex. 032445231)
([a-z][0-9])
  • Emergency trunk
Should emergency services (Police, Ambulance, etc) be called over this trunk.
(ex. Select 'Yes' in order to dial emergency services over this trunk).
(Option buttons)
  • Channel(s)
Which card channels are used.
(ex. If channel 2 and 4 are used on your card, set '2, 4' here. If all four channels are used set '1-4' here).
([0-9], [,-])
  • Group
Every PSTN trunk has to belong to a group. Selecting any group will enable the trunk.
(ex. With most of the cards, this option is auto detected and set. If that is the case with your card, do not change this field).
(Select box)
  • FXS Kewlstarts
Signaling protocol for analog circuits that better detects far-end disconnects.
(ex. Select card channels to be monitored with it. For example '1, 4' or '1-4'. These numbers should match the 'Channel(s)' field).
([0-9], [,-])
  • Country
Destination of the trunk connection.
(ex. If your system is located in the USA, select USA here)
(Select box)
  • E164 Accepted
Whether the trunk supports dialing destinations in the E164 format. Enabling this option will reformat any dialed number into the following form COUNTRY_CODE+AREA_CODE+DIALED_NUMBER.
(ex. If you dial 5551020, the system will dial 12125551020).
(Option buttons)
  • International Dialing Code:
The international dialing code at the trunk destination.
(ex. For the USA 011, for the United Kingdom and Germany 00 etc.)
([0-9])

Advanced

Zapata

General

Zapata General settings
  • Language
Default language.
(ex. us)
(Select box)
  • Context
Contexts define a scope within the PBXware.
(ex. default)
([a-z][0-9])
  • Status:
Trunk status
Example:
  • Active
  • Not Activated
(Select box)
  • Signalling
Signaling method
Example:
  • FXS Loopstart
  • FXS Groundstart
  • FXS Kewlstart
  • FXO Loopstart
  • FXO Groundstart
  • FXO Kewlstart
  • PRI CPE side
  • PRI Network side
  • BRI CPE side
  • BRI Network side
  • BRI CPE PTMP
  • BRI Network PTMP
NOTE: The signaling type to use with your interface is the mandatory setting. You must set a signaling type before allocating a channel. If you are connecting analog telephone equipment, note that analog phone signaling can be a source of confusion. FXS channels are signaled with FXO signaling and vice versa. Asterisk 'talks' to internal devices as the opposite side. An FXO interface card is signaled with FXS signaling by Asterisk and should be configured as such.
  • Test number
This is the number which the trunk will try to call when Trunk Monitoring is turned on. If the answer is not: ANSWER, BUSY, CANCEL, or NOANSWER, this call is considered non-functional and the monitoring system will send a notification email.
(ex. 1009)
([0-9])
  • Music On Hold
Choose what music to use for Music on Hold. If not specified, the 'default' will be used.
(ex. default)
(Select box)
  • Mailbox
Define a voicemail context.
(ex. 1234, 1234@context)
([a-z][0-9)
  • Group Method
([a-z][0-9])
This option specifies how to choose a channel to use in the specified group.
The four possible options are:
  • g: select the lowest-numbered non-busy DAHDI channel (aka. ascending sequential hunt group).
  • G: select the highest-numbered non-busy DAHDI channel (aka. descending sequential hunt group).
  • r: use a round-robin search, starting at the next highest channel from last time (aka. ascending rotary hunt group).
  • R: use a round-robin search, starting at the next lowest channel from last time (aka. descending rotary hunt group).

RX/TX

RX/TX settings
  • RX Wink
Set timing parameters
Example:
  • Pre-wink (50ms)
  • Pre-flash (50ms)
  • Wink (150ms)
  • Receiver flashtime (250ms)
  • Receiver wink (300ms)
  • Debounce timing (600ms)
(Select box)
  • RX Gain
Receive signal decibel.
(ex. If incoming sound is low and you cannot hear the other party well, set this option to 2. That should increase incoming sound by 2 decibels).
([0-9])
  • TX Gain
Transmit signal decibel.
(ex. If outgoing sound is low and the other party cannot hear you well, set this option to 2. That should increase outgoing sound by 2 decibels).
([0-9])

PRI

PRI settings
  • Switchtype
Set switch type
Example:
  • National ISDN 2
  • Nortel DMS100
  • AT&T 4ESS
  • Lucent 5ESS
  • EuroISDN
  • Old National ISDN 1
(Select box)
  • PRI Dial Plan
Set the dial plan used by some switches
Example:
  • Unknown
  • Private ISDN
  • Local ISDN
  • National ISDN
  • International ISDN
(Select box)
  • PRI Local Dial Plan
Set the numbering dial plan for destinations called locally
Example:
  • Unknown
  • Private ISDN
  • Local ISDN
  • National ISDN
  • International ISDN
(Select box)
  • PRI Trust CID
Trust provided caller ID information.
(ex. Yes, No, N/A)
(Option buttons)
  • PRI Indication
How to report 'busy' and 'congestion' on a PRI
Example:
  • outofband - Signal Busy/Congestion out of band with RELEASE/DISCONNECT
  • inband - Signal Busy/Congestion using in-band tones
(Select box)
  • Network Specific Facility
If required by the switch, select the network specific facility
Example:
  • none
  • sdn
  • megacom
  • accunet
(Select box)

Caller ID

Caller ID settings
  • Outbound Caller ID
Caller ID set for all outbound calls where the Caller ID is not set or supported by a device.
(ex. john@domain.com)
([0-9])
  • Allow ES Caller ID
Should the ES (Enhanced Services) Caller ID be allowed over this trunk.
(ex. Any extension can set a custom Caller ID for each system trunk. With this option enabled, that Caller ID will be used instead of the Trunk Outbound Caller ID).
([0-9])
  • Caller ID (for analog or inbound)
CallerID can be set to 'asreceived' or a specific number if you want to override it.
NOTE: Caller ID can only be transmitted to the public phone network with supported hardware, such as a PRI. It is not possible to set external caller ID on analog lines.
(ex. 'asreceived', 555648788)
([a-z][0-9])
  • Use Caller ID
Whether or not to use caller ID.
(ex. Yes, No, N/A)
(Option buttons)
  • Hide Caller ID
Whether or not to hide the outgoing caller ID.
(ex. Yes, No, N/A)
(Option buttons)
  • Restrict CID
Whether or not to use the caller ID presentation for the outgoing call that the calling switch is sending.
(ex. Yes, No, N/A)
(Option buttons)
  • Use CallerID Presentation
Whether or not to use the caller ID presentation for the outgoing call that the calling switch is sending.
(ex. Yes, No, N/A)
(Option buttons)
  • CID Signalling
Set the type of caller ID signaling
Example:
  • bell - US
  • v23 - UK
  • dtmf - Denmark, Sweden and Netherlands
(Select box)
  • CID Start
What signals the start of the Caller ID
Example:
  • ring = a ring signals the start
  • polarity = polarity reversal signals the start
(Select box)
  • Call Waiting CID
Whether or not to enable call waiting on FXO lines.
(ex. Yes, No, N/A)
(Option buttons)
  • Send CallerID After
Some countries, like the UK, have different ring tones (ring-ring), which means the caller ID needs to be set later on, and not just after the first ring, as per the default.
(ex. Yes)
(Select box)

Echo Canceller

Echo Canceller settings
  • Echo Cancel
Level of enabled echo cancellation.
(ex. 128 (Yes))
(Select box)
  • Echo Training
Mute the channel briefly, for 400 minutes, at the beginning of the conversation, cancelling the echo. (Use this only if 'Echo Cancel' doesn't work as expected).
(ex. Yes, No, N/A)
(Option buttons)
  • Echo Cancel When Bridged
Enable echo cancellation when bridged. It is generally not necessary and, in fact, undesirable, to echo cancel when the circuit path is entirely TDM.
(ex. Yes, No, N/A)
(Option buttons)
  • Echo Canceller
Supported echo cancellers:
  • mg2
  • oslec
  • kb1

Call Features

Call Features options
  • Call Waiting
Whether or not to enable call waiting on FXO lines.
(ex. Yes, No, N/A)
(Option buttons)
  • Three Way Calling
Supports three-way calling. If enabled, the call can be put on hold and the user will be able to make another call.
(ex. Yes, No, N/A)
(Option buttons)
  • Transfer
Supports call transfer and also enables call parking (overrides the 'canpark' parameter). Requires 'Three Way Calling' = 'Yes'.
(ex. Yes, No, N/A)
(Option buttons)
  • Can Call Forward
Support call forwarding.
(ex. Yes, No, N/A)
(Option buttons)
  • Call Return
Whether or not to support Call Return '*69'. Dials last caller extension number.
(ex. Yes, No, N/A)
(Option buttons)
  • Overlap Dial
Enable overlap dialing mode (sends overlap digits).
(ex. Yes, No, N/A)
(Option buttons)
  • Pulse Dial
Use pulse dial instead of DTMF. Used by FXO (FXS signalling) devices.
(ex. Yes, No, N/A)
(Option buttons)

Call Indications

Call Indications settings
  • Distinctive Ring Detection
Whether or not to do distinctive ring detection on FXO lines.
(ex. Yes, No, N/A)
(Option buttons)
  • Busy Detect
Enable listening for the beep-beep busy pattern.
(ex. Yes, No, N/A)
(Option buttons)
  • Busy Count
How many busy tones to go through before hanging up. Bigger settings lower the probability of random hang ups. 'Busy Detect' has to be enabled.
  • 4
  • 6
  • 8
(Select box)
  • Call Progress
Easily detect false hangups.
(ex. Yes, No, N/A)
(Option buttons)
  • Immediate
Whether the channel should be answered immediately or the simple switch should provide dial tone, read digits, etc.
(ex. Yes, No, N/A)
(Option buttons)

Call Groups

Call Groups
  • Call Group
Which group is allowed to pick up incoming calls by dialing *8. The default value is empty.
(ex. 1, 1-4)
([0-9])
  • Pickup Group:
Which groups are allowed to pick up calls by dialing *8. The default value is empty.
(ex. 1, 1-4)
([0-9])

FXS Channels

FXS Channels settings
  • FXS Loopstart
Signals the far end that it wants the dial tone by shorting the leads.
(ex. default)
([0-9])
  • FXS Groundstart
Signals the far end that it wants the dial tone by grounding one of the leads.
(ex. default)
([0-9])

Locality

Locality settings
  • Country
Destination of the trunk connection
(ex. USA)
(Select box)
  • E164 Accepted
Does the trunk support dialing destinations in the E164 format.
(ex. Enabling this option will reformat any dialed number into the following form COUNTRY_CODE+AREA_CODE+DIALED_NUMBER. For example, if you dial 5551020, the system will dial 12125551020).
(Option buttons)
  • Pass-thru Mode
If this option is enabled, the number which is dialed is passed through the trunk without modification.
(ex. Yes, No, N/A)
(Option buttons)
  • National Dialing Code
The national dialing code at the trunk destination.
(ex. For the USA, 1. For the United Kingdom and Germany, 0, etc.)
([0-9])
  • Leave National Code
In some countries, the national code is stripped automatically. If set to 'Yes', the national code will not be stripped from the dialed number.
NOTE: Before settings this option to 'Yes', go to 'Settings: Servers' and enable this options as well.
(ex. John dials 121255510205. With this option enabled)
([0-9])
  • International Dialing Code
International dialing code at the trunk destination.
(ex. For the USA 011. For the United Kingdom and Germany 00 etc.)
([0-9])
  • Local Area Code
Add the local area code to the dialed number, if required by the service provider. (By default, the local area code is stripped when dialing)
(ex. The user dials 55510205, the local area code is 212. If the call goes through this trunk, PBXware will dial 21210205).
([0-9])
  • Write dialing code
Should the National and International prefix be written into the configuration files.
(ex. Enable this option if required by the provider).
([0-9])
  • Prefix
Value added to all dialed numbers going over the trunk.
(ex. Prefix 5, Dialed number 123, System dials 5123).
([0-9])

Other Zapata Options

Other Zapata Options
  • ADSI (Analog Display Services Interface)
Enable remote controlling of the screen phone with softkeys. (Only if you have ADSI compatible CPE equipment).
(ex. Yes, No, N/A)
(Option buttons)
  • Jitter Buffers
Configure jitter buffers. Each one is 20 minutes long.
(ex. 4)
([0-9])
  • Relax DTMF
If you are having trouble with DTMF detection, you can relax the DTMF detection parameters.
(ex. Yes, No, N/A)
(Option buttons)
  • Fax Detect
Enable fax detection
Example:
  • both
  • incoming
  • outgoing
  • no
(Select box)

Span

Span settings
  • Span number
Number of the span.
(ex. 1)
([0-9])
  • Span timing
How to synchronize the timing devices
Example:
  • 0 - do not use this span as a sync source
  • 1 - use as a primary sync source
  • 2 - set as secondary and so forth
([a-z])
  • Line build out
This is the length of the last leg of the connection and is set to zero if the length is less than 133 feet
Example:
  • 0 db (CSU) / 0-133 feet (DSX-1)
  • 133-266 feet (DSX-1)
  • 266-399 feet (DSX-1)
  • 399-533 feet (DSX-1)
  • 533-655 feet (DSX-1)
  • -7.5db (CSU)
  • -15db (CSU)
  • -22.5db (CSU)
(Select box)
  • Framing
How to communicate with the hardware at the other end of the line
Example:
  • For T1: Framing is one of d4 or esf.
  • For E1: Framing is one of cas or ccs.
(Select box)
  • Coding
How to encode communication with the other end-of-line hardware.
Example:
  • For T1: coding is one of ami or b8zs
  • For E1: coding is one of ami or hdb3 (E1 may also need crc)
(Select box)
  • Yellow
Whether the yellow alarm is transmitted when no channels are open.
(ex. Yes, No, N/A)
(Option buttons)

Dynamic Span

Dynamic Span settings
  • Dynamic span driver
The name of the driver (e.g. eth).
([0-9][a-z])
  • Dynamic span address
Driver specific address (like a MAC for eth).
([0-9][a-z])
  • Dynamic span channels
Number of channels.
(6)
  • Dynamic span timing
Sets timing priority, like for a normal span. Use '0' to NOT use this as a timing source, or prioritize them as primary, secondary, etc.
(0)

FXO Channels

FXO Channels settings
  • FXO Loopstart
Channel(s) are signaled using FXO Loopstart protocol.
  • FXO Groundstart
Channel(s) are signaled using FXO Groundstart protocol.
  • FXO Kewlstart
Channel(s) are signaled using FXO Kewlstart protocol.

PRI Channels

PRI Channels settings
  • D-Channel(s)
For example, every ISDN BRI card has 1 D- (control) channel.
(ex. 1)
([0-9])
  • B-Channels(s)
For example, every ISDN BRI card has 2 B- (data) channels.
(ex. 2)
([0-9])

Custom Trunks

Custom Trunks

Custom trunks are used in rare cases where PBXwares trunk setup features are not providing enough flexibility for some provider configurations. In such cases, the user needs to create a custom trunk and then change the dialplan in the trunks-in.conf file.

For information on how to modify the asterisk dialplan, please check sites like www.voip-info.org


Add Custom Trunk

When you click on the Add Custom Trunk button, you will get following screen:

Edit Custom Trunks options

It is the same screen you see when adding or editing the current custom trunk.

  • Trunk
The name of the trunk which will be visible in the PBXware GUI.
(ex. Global Trunk)
([0-9][a-z])
  • Context
The context by which the system sees this trunk and which will be used when editing the dialplan.
(ex. If you set gl_trunk, for example, when sending calls to this trunk you would use this to refer to the given trunk).
([0-9][a-z])



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