UAD Htek UC862 UC802 UC803

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Introduction - Htek Phones Configuration guide

This User Guide is written as general guide on how to set up the Htek phone models: UC862, UC802, and UC803.

Installation

This chapter describes how to install and connect the phone to the electrical power and data network as well as how to apply factory settings.

The following topics are covered:

- Power adapter

- Power over Ethernet (PoE)

- Factory Settings

Power Adapter

Connect the Network and Power

  • Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.
  • Connect the ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN.

NOTE: If you are using Power over Ethernet (PoE), you do not need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Power over Ethernet (PoE)

Connect the Network (only)

Using a regular ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.

  • Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power router or switch.

Factory Settings

Reset to factory settings.

This step is not required for out-of-the-box phones, however, if the phone has already been used then it is a must.

  • Press the Menu button.
  • Go to Settings and press the Enter button.
  • Go to Advanced and press the Enter button. You will be asked to enter a password. Enter your password (the default password is admin) and press the Enter button under the display.
  • Go to the Phone Settings and press the Enter button.
  • Go to Factory Reset and press the Enter button.

Registering Phone

This chapter describes how to identify the Htek phone model, requirements that must be met, and how to register the phone using manual configuration or auto provisioning.

The following topics are covered:

- Manual Configuration

- Auto Provisioning

Manual Configuration

This chapter describes how to set UAD settings, create a PBXware extension, and register the phone using Hostname or IP Address.

The following topics are covered:

- UAD Settings

- Creating an Extension

- Registering a Phone

UAD Settings

UAD settings

1. Login to the PBXware web administration interface

  • Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. For example: http://192.168.1.10.
  • Login to PBXware with your e-mail address and password.

2. UAD settings

  • Navigate to Settings:UAD.
  • Make sure the Htek UAD is enabled. To check the UAD status, click on the edit icon corresponding to your Htek phone.
  • Make sure Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.


  • Click on the Save button to save changes.

Creating Extension

Creating Extension

1. Add Extension

  • Navigate to Extensions. Click on Add Extension.
  • The standard options window will be shown below.
  • Select the Htek phone model from the UAD select box.
  • Select Location: Local or Remote.
Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc.
  • Click on the Next step button.

2. Extension values

Enter values into the required field text boxes.

REQUIRED FIELDS:

  • Name
Enter a name for the extension being created. Example: John Smith.
  • E-mail
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. For example: john.smith@bicomsystems.com .
  • Department
Select a department to which the extension belongs. Select 'none' if not applicable.
  • Click on the Save button.

Registering Phone

This chapter describes how to register a HTek phone using Hostname or IP Address.

Hostname or IP Address

Web Administration Interface
Account

1. Login to the phone web administration interface

  • Open a new browser window and enter your phone IP address in order to access the phone's web administration interface login screen. For example: http://192.168.1.22
  • Login to the phone's web administration interface with your username and password. Please note, factory default login details are username: admin and password: admin.
  • Click on Account.
  • Enter or set the following details into the respective fields.
REQUIRED FIELDS:
  • Account Active
Make sure the Yes radio box is selected.
  • Primary SIP Server
Enter the Hostname or IP Address of the PBXware.
- Example for Hostname: voip.bicomsystems.com
- Example for IP Address: 192.168.1.10
  • SIP Transport
UDP, TCP, TLS.
  • SIP User ID
PBXware extension number. Example: 1003
  • Authenticate ID
Usually the same number as the Phone Number.
  • Authenticate Password
The Secret of the extension as received in the e-mail associated with this extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created extension.


  • Click on the SaveSet button.
  • You'll have to wait sometime prior for the device to reboot. If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration.

Auto Provisioning

This chapter describes how to set UAD settings, create a PBXware extension, and register the phone using DHCP or a Static IP address. NOTE: Auto Provisioning with DHCP or Static IP using HTTP or HTTPS is not supported for HTek phones.

The following topics are covered:

- UAD Settings

- Creating an Extension

- Registering a Phone

UAD Settings

UAD settings

1. Login to the PBXware web administration interface

  • Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example: http://192.168.1.10.
  • Login to PBXware with your e-mail address and password.

2. UAD settings

  • Navigate to Settings:UAD.
  • Make sure Htek UAD is enabled. To check the UAD status click on the edit icon corresponding to your HTek phone.
  • Make sure Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
  • Click on the Save button to save changes.

Creating Extension

Creating Extension

1. Add Extension

  • Navigate to Extensions. Click on Add Extension.
  • The standard options window will be shown below.
  • Select the Htek phone model from the UAD select box.
  • Select Location: Local or Remote.
Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc.
  • Click on the Next step button.

2. Extension values

Enter values into the required fields text boxes.
REQUIRED FIELDS:
  • Name
Enter a name for the extension being created. Example: John Smith.
  • E-mail
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
  • Department
Select the department to which the extension belongs. Select 'none' if not applicable.
  • Auto Provisioning
Set to Yes.
  • MAC Address
Enter the Htek phone MAC address. Example: 0002FDFF1536. MAC address can be found at the back of the phone.
  • Click on the Save button.

Registering Phone

This chapter describes how to register a Htek phone using TFTP.

TFTP

Auto Provisioning

1. Login to phone web administration interface


If there is no DHCP in your network, you can still auto provision your Htek phone. Please refer to your HTek phone model User Guide for instructions about setting a static IP address. After you configure your HTek phone to use a static IP address, continue with the following steps.

  • Open a new browser window and enter your phone's IP address to access the phone's web administration interface login screen. For example: http://192.168.1.22.
  • Login to the phone's web administration interface with your username and password. Please note the factory default login details are username: admin and password: admin.
  • Click on the Management tab.
  • Click on the Auto Provision tab.
  • You can use TFTP protocol in order to Auto Provision your Htek phone.
  • For the Upgrade Mode, Choose TFTP.
  • In the Config Server Path field, enter Hostname or IP Address.
- Example for Hostname: tftp://voip.bicomsystems.com/
- Example for IP Address: tftp://192.168.1.10/
  • Make sure you replace the Hostname or IP Address from this example with your PBXware Hostname or IP address.
  • Click on the SaveSet button at the bottom of the page.

You will have to wait for the device to save the changes.

  • Click on the Auto Provision button to run the auto provisioning process.
  • The auto provisioning process will start during the phone reboot process. The phone will pick up the appropriate configuration file from PBXware. If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration.

Configure BLF

This chapter describes how to configure BLF (Busy Lamp Field)

The following topics are covered:

- Extension Settings

- Phone Settings

Extension Settings

1. Login to the PBXware web administration interface

  • Open a new browser window and enter the IP address in order to access the PBXware web administration login page. For example: http://192.168.1.10.
  • Login to PBXware with your e-mail address and password.

2. Edit extension

  • On the Extensions page, click on the edit icon corresponding to your extension.
  • Click on the Advanced Options button.
  • Navigate down to the Auto Provisioning and Presence groups of settings.
  • Make sure Auto Provisioning is set to Yes.
  • Click on the Save button to save changes.
  • Click on Enhanced services.
  • Click on the Directory / BLF List check box and click the Save button to enable this feature.
  • Click on the Directory / BLF List Edit button.
  • Enter the user extension number and click on the BLF check box.
  • Click on the Save button.

Phone Settings

1. Login to the phone's web administration interface

  • Open a new browser window and enter your phone's IP address in order to access the phone's web administration interface login screen. For example: http://192.168.1.22.
  • Login to the phone's web administration interface with your username and password. Please note, the factory default login details are username: admin and password: admin.

2. Click on Function Keys.

3. Click on Memory Key.

4. Select key on which you would like to add BLF.

5. In Type, select BLF

6. Add value (Extension)

7. Click Save Set to save

8. Restart