To start and successfully complete the registration of your Cisco phone, you need to know which phone model to set up.
On the back of each Cisco phone, there is model information that you should check. Although various phone models can have exactly the same requirements and installation procedures, phone models can also have significantly different requirements and installation procedures, so that is why it is important to know the model you own which results in you setting up the device successfully.
On the top of About page is a code similar to this one Edition: Multi-Tenant, Release: 5.3.8.0 (2223ce45), Running: 13.23.1-gc-040bbaca, Proxy v5.3.8 (231c5f3), API: 5.3, libmemcached version: 1.0.18, where Release denotes the current version of your PBXware.
This section describes how to identify the Cisco phone model, requirements that must be met and how to register the phone using manual configuration or auto provisioning.
Select the Cisco phone model from the UAD select box.
Select Location: Local or Remote.
Local is for all Extensions registered on the LAN and Remote is for all Extensions registered from remote networks, WAN, Internet, etc.
Click the Next step button.
Extension Values
Enter values into the required field text boxes.
REQUIRED FIELDS:
Name
Enter a name for the Extension being created. Example: John Smith.
E-mail
Enter the e-mail address associated with this Extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
Click the Save button.
Optionally, click the Save & E-mail button. The account details will be sent to the e-mail address associated with this Extension.
OPTIONAL FIELDS
Extension
An auto-generated Extension number based on the next available sequential number. An Extension value can be changed. Example: '1003'.
Secret
A secret value associated with the UAD is auto-generated in order to allow the UAD to successfully register with the system. The secret value can be changed, however it is highly recommended not to change the system generated value to a simple value like "1234" or "1003" or others.
PIN
An auto-generated PIN will allow access to voicemail and online self-care (OSC).
Log in to the phone's web administration interface
Open a new browser window and enter the phone's IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22.
Click Admin Login in the top right corner of the administration interface.
Click Advanced in the top right corner of the administration interface.
Click Voice found in the main menu.
Click Ext 1 found in the sub menu.
Enter or set the following details into the respective fields.
The Secret of the Extension as received in the e-mail associated with this Extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created Extension.
Navigate down to the "Dial Plan" section. Clear the Dial Plan field, then copy and paste the following value.
You will have to wait some time for the phone to reboot. If everything is done as described above, you should have successfully registered your phone to PBXware.
Select a Cisco phone model from the UAD select box.
Select Location: Local or Remote.
Local is for all Extensions registered on the LAN and Remote is for all Extensions registered from remote networks, WAN, Internet, etc.
Click the Next step button.
Extension Values
Enter values into the required field text boxes.
REQUIRED FIELDS:
Name
Enter a name for the Extension being created. Example: John Smith.
E-mail
Enter the e-mail address associated with this Extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
Auto Provisioning
Set to Yes.
MAC Address
Enter the Cisco phone's MAC address. Example: 0002FDFF1536. The MAC address can be found at the back of the phone.
Make sure that your DHCP router is configured to use option 66 to automatically instruct devices with the URL for auto provisioning. For more information, please refer to your router documentation or contact your network administrator.
Phone's first boot or user-initiated reboot
The auto-provisioning process will start during the phone's first boot or after the reboot process has been initiated by the user. The DHCP server will instruct the phone from where to pick up an appropriate configuration file. If everything is done as described above, you should have successfully registered your phone to PBXware.
Log in to the phone's web administration interface
Open a new browser window and enter your phone's IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22
Click Admin Login in the top right corner of the administration interface.
Click Advanced in the top right corner of the administration interface.
Click Voice at the top of the navigation menu.
Click Provisioning found in the sub-menu.
You can use TFTP or HTTP & HTTPS protocols in order to auto-provision your Cisco phone.
This section describes how to use TFTP protocol in order to register the Cisco phone.
In the Profile Rule field, enter tftp:// followed by a Hostname or an IP Address, then followed by /$MA.cfg.
- Example of a Hostname: tftp://voip.bicomsystems.com/$MA.cfg
- Example of an IP Address: tftp://10.1.70.150/$MA.cfg
Click Submit and wait for 35 seconds. The phone may reboot.
The auto-provisioning process will start during the phone's reboot process. The phone will pick up an appropriate configuration file from PBXware. If everything is done as described above, you should have successfully registered your phone to PBXware.
This section describes how to use HTTP & HTTPS protocol in order to register the Cisco phone.
NOTE: Your PBXware needs to be configured correctly for HTTP to work. Please make sure that HTTP username and HTTP passwords are set in the auto-provisioning section in 'Settings' -> 'Servers/Tenants' -> 'Server/Tenant Name'.
Please contact your PBXware administrator. Bicom Systems can provide a service to set this up for you.
In the Profile Rule field, enter the following:
- Example of a Hostname using HTTP: [--uid username --pwd password][**http://voip.bicomsystems.com/prov/MA.cfg∗∗](http://voip.bicomsystems.com/prov/MA.cfg)
- Example of a Hostname using HTTPS: [--uid username --pwd password][**https://voip.bicomsystems.com/prov/MA.cfg∗∗](https://voip.bicomsystems.com/prov/MA.cfg)
- Example of an IP Address using HTTP: [--uid username --pwd password][**http://10.1.70.150/prov/MA.cfg∗∗](http://10.1.70.150/prov/MA.cfg)
- Example of an IP Address using HTTPS: [--uid username --pwd password][**https://10.1.70.150/prov/MA.cfg∗∗](https://10.1.70.150/prov/MA.cfg)
Make sure that you replace Hostname or IP Address from this example with your PBXware's 'Hostname' or 'IP address'.
Click Submit and wait 35 seconds. The phone may reboot.
The auto-provisioning process will start during the phone's reboot process. The phone will pick up an appropriate configuration file from PBXware. If everything is done as described above, you should have successfully registered your phone to PBXware.