To start and successfully complete the registration of the Fanvil phone, users need to know which phone model to set up.
On the back of each Fanvil phone, there is model information that you should check. Although various phone models can have exactly the same requirements and installation procedures, they can also have significantly different requirements and installation procedures, so that is why it is important to know the model you own which results in you setting up the device successfully.
Make sure that the phone is loaded with an appropriate firmware version, 2.4.3.
To find out the firmware version of the Fanvil phone model, open a new browser window and enter the phone's IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22.
Log in to the phone's web administration interface with a username and password. Please note that factory default login details are as follows: username is admin and password is admin.
On the top of About page, you may see a code similar to this one PBXware Edition: Multi-Tenant Release: 5.3.9.0 (41a4f0e6) Running: 13.23.1-gc-2e09fa3d, Proxy v5.3.9 (231c5f3), API: 5.3, libmemcached version: 1.0.18, where Release denotes the current version of your PBXware.
Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.
Connect the Ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
Using a regular Ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.
Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power router or switch.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
This step is not required for brand new out-of-the-box phones, however, if the phone has been already used then it is a must.
Open a new browser window and enter the phone's IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22.
Log in to the phone's web administration interface with the username and password. Please note that factory default login details are as follows: username is admin and password is admin.
Click the Configurations tab.
Click the Reset button in order to reset the phone to factory settings. The phone will reset to the factory settings and reboot.
Wait some time for a device to reboot.
NOTE: Do not unplug or remove power to the phone while it is updating firmware and configuration.
Select a Fanvil phone model from the UAD select box.
Select Location: Local or Remote.
Local is for all Extensions registered on the LAN and Remote is for all Extensions registered from remote networks, WAN, Internet, etc.
Click the Next step button.
Extension Values
Enter values into the required field text boxes.
REQUIRED FIELDS:
Name
Enter a name for the Extension being created. Example: John Smith.
E-mail
Enter the e-mail address associated with this Extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
Department
Department to which Extension belongs to. Example: Sales.
Log in to the phone's web administration interface
Open a new browser window and enter the phone's IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22
Log in to the phone's web administration interface with the username and password. Please note that factory default login details are as follows: username is admin and password is admin.
Click Line in the left-hand navigation menu.
Enter or set the following details into the respective fields.
REQUIRED FIELDS:
Username
PBXware Extension number. Example: 1003
Authentication Name
Usually the same number as the Phone Number.
Authentication Password
The Secret of the Extension as received in the e-mail associated with this Extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created Extension.
Select a Fanvil phone model from the UAD select box.
Select Location: Local or Remote.
Local is for all Extensions registered on the LAN and Remote is for all Extensions registered from remote networks, WAN, Internet etc.
Click Next step.
Extension Values
Enter values into the required field text boxes.
REQUIRED FIELDS:
Name
Enter a name for the Extension being created. Example: John Smith.
E-mail
Enter the e-mail address associated with this Extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
Auto Provisioning
Set to Yes.
MAC Address
Enter the Fanvil phone's MAC address. Example: 0C383E123456. The MAC address can be found on the back of the phone.
Open a new browser window and enter the phone's IP address, e.g. http://192.168.1.22.
Enter username and password and press the Confirm button. NOTE: The factory default login details are as follows: username is admin and password is admin.
Click Auto Provision in the navigation tab.
Enter the Auto Provisioning username and password into the Authentication Name and Authentication Password fields.
Make sure the Download CommonConfig enabled check box is NOT selected.
Click Static Provisioning Server
Choose what Protocol Type you intend to use: HTTP or Trivial FTP. NOTE: Our recommendation is to use HTTP.
If you choose to use Protocol TypeHTTP, enter http:// followed by Hostname or IP Address, then followed by /prov.
If you choose to use Protocol TypeTFTP, enter tftp:// followed by Hostname or IP Address
Example of a Hostname: tftp://voip.bicomsystems.com
Example of an IP Address: tftp://192.168.1.10
Make sure the Update Mode is set to Update After Reboot.
Click Apply.
Click Tools in the navigation tab.
Click Reboot.
A pop-up window will show up, click OK to confirm the action.
You will have to wait for a couple of seconds for the configuration to be updated. NOTE: Do not power off the phone.
The auto-provisioning process will start during the phone's reboot process. the phone will pick up the appropriate configuration file from PBXware. If everything is done as described above, you should have successfully registered your phone to PBXware.
Log in to the phone's web administration interface.
Open a new browser window and enter the phone's IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22.
Log in to the phone's web administration interface with the username and password. Please note that factory default login details are as follows: username is admin and password is admin.
Click the Function Key link in the left-hand navigation menu