¶ Introduction - How to use the Linksys SPA-962 with PBXware
This "How to" is written as a general guide on how to use the Linksys SPA-962 with PBXware using 4.1.12(a) Linksys SPA-962 firmware. It covers the most common tasks required to have your Linksys SPA-962 working efficiently.
¶ Registering Linksys SPA-962
¶ Requirements
1. Linksys SPA-962 firmware.
- Make sure that the device is loaded with 4.1.12(a) firmware.
2. DHCP server.
- Fully configured and operational DHCP server.
3. Linksys SPA-962 Dial Plan.
- The Linksys SPA-962 "Dial Plan" field value needs to be changed using the web interface.
STEP ONE: Linksys SPA-962 Web Interface.
1. Open a new browser window and enter the IP address in order to access the Linksys SPA-962 administration interface.
Example: http://192.168.1.101
To learn how to find out your Linksys SPA-962 IP Address, go to chapter "Registering Phone" "STEP TWO" .
an example with IP address
2. Hit "Enter" on your keyboard.
STEP TWO: Linksys SPA-962 Dial Plan field value.
1. Click on the "Admin Login" link.
2. Click on "advanced" link.
3. Click on "Ext 1" link.
4. Navigate down to the "Dial Plan" group. Clear "Dial Plan" field, then copy and paste the following value.
(*x.|**x.|*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxx|xxxxxxxxxxxx.)
5. Click on the "Submit All Changes" button. The Linksys SPA-962 will reboot for changes to take effect.
¶ Manual Configuration
¶ UAD Settings
STEP ONE: PBXware IP address.
1. Find out the IP address of PBXware server.
STEP TWO: Login to PBXware.
1. Open a new browser window and enter the IP address to access the PBXware administration interface login screen.
Example: http://192.168.1.2
2. Hit "Enter" on your keyboard.
3. Login to PBXware with your e-mail address and password.
STEP THREE: UAD status.
1. Make sure the UAD is enabled. To check the UAD status, navigate to "Settings:UAD", and click on the "edit" icon corresponding to "Linksys SPA-962".
2. Make sure "Status" is set to "Active", "Auto provisioning" is set to "No" and "DHCP" is set to "Yes".
3. Click on the "Save" button to save changes.
¶ Creating Extension
STEP ONE: Add Extension.
1. Navigate to "Extensions". Click on "Add Extension".
2. The standard options window will be shown below.
3. Select Linksys SPA-962 from the "UAD" select box.
4. Select Location: "Local" or "Remote".
Note:
-"Local" is for all extensions registered on LAN.
-"Remote" is for all extensions registered from remote networks, WAN, Internet etc.
5. Click on the "Next" button.
STEP TWO: Extension values.
1. Enter values into the required field text boxes.
REQUIRED FIELDS:
Name:
Enter a name for the extension being created. Example: John Smith.
E-mail:
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john@domain.com.
Creating Extension/Extensions Add
2. Click on the "Save" button.
Creating Extension/Extensions Edit
3. Click on the "Save & E-mail". Account details will be sent to the e-mail address associated with this extension.
OPTIONAL FIELDS:
Extension:
An auto-generated extension number based on the next available sequential number. An extension value can be changed. Example: 1000.
Username:
Username is auto generated/populated and cannot be changed since it allows the system to use this value for other important operations.
Secret:
A secret value associated with the UAD is auto-generated in order to allow the UAD to successfully register with the system. The secret value can be changed.
PIN:
An auto-generated PIN will allow access to voicemail and online self care.
¶ Registering Phone
STEP ONE: Electricity and Ethernet.
- Your Linksys SPA-962 needs electricity, so plug the adapter into its jack and connect it to the electricity network.
- Connect the ethernet port to a hub, router, or switch as access to LAN.
Registering Phone
After successfully connecting your Linksys SPA-962 to the electricity and data networks, it is time to register it to PBXware.
STEP TWO: Linksys SPA-962 IP address.
Find out the IP address of your Linksys SPA-962 connected to network.
1. Press the menu button.
2. On the display, navigate down to "Network" using the navigation button.
3. Press the "select" button.
STEP THREE: Linksys SPA-962 Web Interface.
Registering Phone
2. Hit "Enter" on your keyboard.
STEP FOUR: Configuring Linksys SPA-962.
1. Click on "Admin Login" link.
2. Click on "Ext 1" link.
3. Enter following details into their respective fields.
REQUIRED FIELDS:
Proxy:
IP address of PBXware server. Example: 192.168.1.2
User ID:
Linksys SPA-962 extension number. Example: 1000.
Password:
The Secret of the extension as received in the e-mail associated with this extension. Example: 3dX3r5
an example with details filled in
4. Navigate to the bottom of the page, click on "Submit All Changes" button. The Linksys SPA-962 will reboot for changes to take effect.
OPTIONAL FIELDS:
Display Name:
Example: John Smith, Reception, Entrance Main, Agent One etc.
Auth ID:
Usually the same number as the account.
Other fields:
Other "options" or "fields" should be left blank or as is by default, they have no importance for registering your Linksys SPA-962 to PBXware.
- Conclusion: If everything is done as above described, you should have successfully registered your Linksys SPA-942 to PBXware. Dial *123 to verify registration.
- For further information, please contact the manufacturer or check their website www.cisco.com.
¶ Auto Provisioning
¶ UAD Settings
STEP ONE: PBXware IP address.
1. Find out the IP address of the PBXware server.
STEP TWO: Login to PBXware.
1. Open a new browser window and enter the IP address to access the PBXware administration interface login screen.
Example: http://192.168.1.2
2. Hit "Enter" on your keyboard.
3. Login to PBXware with your e-mail address and password.
STEP THREE: UAD status.
1. Make sure the UAD is enabled. To check the UAD status, navigate to "Settings:UAD" and click on the "edit" icon corresponding to "Linksys SPA-962".
2. Make sure "Status" is set to "active", "Auto provisioning" is set to "Yes" and "DHCP" is set to "Yes".
3. Click on the "Save" button to save changes.
¶ Creating Extension
STEP ONE: Add Extension.
1. Navigate to "Extensions". Click on "Add Extension".
2. The standard options window (below) will be shown.
3. Select Linksys SPA-962 from the "UAD" select box.
4. Select Location: "Local" or "Remote".
Note:
-"Local" is for all extensions registered on LAN.
-"Remote" is for all extensions registered from remote networks, WAN, Internet etc.
5. Click on the "Next" button.
STEP TWO: Extension values.
1. Enter values into the required field text boxes.
REQUIRED FIELDS:
Name:
Enter a name for the extension being created. Example: John Smith.
E-mail:
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john@domain.com.
Auto provisioning:
Set to "Yes".
MAC Address:
Linksys SPA-962 MAC address. Example: 001646f5f797
Creating Extension/Extensions Add
an example with details filled in
2. Click on the "Save" button.
Creating Extension
an example with details filled in
3. Click on the "Save & E-mail" button. Account details will be sent to the e-mail address associated with this extension.
OPTIONAL FIELDS:
Extension:
An auto-generated extension number based on the next available sequential number. An extension value can be changed. Example: 1000.
Username:
Username is auto generated/populated and cannot be changed since it allows the system to use this value for other important operations.
Secret:
A secret value associated with the UAD is auto-generated in order to allow the UAD to successfully register with the system. The secret value can be changed.
PIN:
An auto-generated PIN will allow access to voicemail and online self care.
¶ Registering Phone: One Extension
STEP ONE: Electricity and Ethernet.
- Your Linksys SPA-962 needs electricity, so plug the adapter into its jack and connect it to the electricity network.
- Connect the ethernet port to a hub, router or switch to access LAN.
Registering Phone: One Extension
After successfully connecting your Linksys SPA-962 to the electricity and data networks, it is time to register it to PBXware.
The "Profile Rule" field must be set with TFTP server value.
STEP TWO: Linksys SPA-962 IP address.
Find out the IP address of your Linksys SPA-962 connected to network.
1. Press the "Menu" button.
2. On the display, scroll to IP address using the "Up and Down button".
3. Press the "Menu" button.
Registering Phone: One Extension
STEP THREE: Linksys SPA-962 Web Interface.
1. Open a new browser window and enter the IP address in order to access the Linksys SPA-962 administration interface.
2. Hit "Enter" on your keyboard.
STEP FOUR: Configuring the TFTP server.
1. Click on the "Admin Login" link.
2. Click on the advanced link.
3. Click on the Provisioning link.
4. Navigate down to the "Profile Rule" field, it must be set with TFTP server value.
Example: 192.168.1.2/$MA.cfg
an example with details filled in
5. Click on the "Phone" link.
6. Navigate down to "Line Key 1, 2, 3 and 4" and select values:
- Line Key 1: Extension select: 1.
- Line Key 2: Extension select: 2.
- Line Key 3: Extension select: 3.
- Line Key 4: Extension select: 4.
7. Navigate to the bottom of the page, click on "Submit All Changes" button. The Linksys SPA-962 will reboot for changes to take effect.
- Conclusion: If everything is done as above described, you should have successfully registered the Linksys SPA-962 to PBXware. Dial *123 to verify registration.
- For further information, please contact the manufacturer or check their website www.cisco.com.
¶ LAN And WAN IP Address
Make sure your "Auto Provisioning" " LAN " and " WAN " IP fields are set with correct IP address.
1. Navigate to "Settings:Servers", and click on the "edit" button corresponding to the server.
2. Navigate down to the "Auto Provisioning" group.
- LAN IP: Enter your PBXware local (LAN) IP address. Example: 192.168.1.2
- WAN IP: Enter your PBXware wide (WAN) IP address. Example: 89.146.131.130
an example with details filled in
3. Click on the "Save" button. You'll be prompted to click on the "OK" button to restart the PBXware for changes to take effect.
¶ Paging
1. Navigate your Internet browser to the telephone IP address (for example http://192.168.1.101).
2. Select "Admin Login".
3. Select "Advanced".
4. Navigate to the "User" tab
5. Set "Auto Answer Page" to "Yes" .
6. Set "Send Audio To Speaker" to "Yes" .
7. Click on the 'Submit All Changes' button.
NOTE: At the time, the paging option is set for all lines and works once the handset is picked up. Paging was tested with Firmware version 4.1.12(a).
¶ Glossary
- DHCP = Dynamic Host Configuration Protocol (DHCP) is a communications protocol that lets network administrators manage and automate the assignment of Internet.
- HUB = A common connection point for devices in a network.
- IP Address = Internet Protocol address.
- Local = A local area network (LAN) is a computer network covering a local area, like a home, office or small group of buildings such as a college.
- LAN = Local Area Network.
- PIN = Personal Identification Number.
- Remote = Network devices that are managed or controlled from a network system other than the system to which they are directly connected.
- Router = A device that forwards data packets from one local area network (LAN) or wide area network (WAN) to another.
- Switch = Network device that selects a path or circuit for sending a unit of data to its next destination.
- UAD = User Agent Device.
- VoiceMail = The electronic transmission of voice messages over the Internet. The messages are stored on a computer until the recipient accesses and listens to them.
- WAN = Wide Area Network.
- Web Interface = A web interface is the system of controls with which the user controls a device.