¶ Introduction
This Configuration Guide is written as general guide on how to configure the Snom HD100 model to work with PBXware v7.6.0.
¶ Requirements
¶ Identifying Phone Model
To start and successfully complete registration of your Snom phone you need to know which phone model you will setup.
From the back of each Snom phone there are exact model information that you should check. Although different phone models can have exactly the same requirements and installation procedure, phone models can also have significantly different requirements and installation procedure, so that ignorance of your own model may result in the inability to successfully set up your phone.
¶ Phone Firmware
- Make sure that your phone is loaded with appropriate firmware version, 1.0.2.1.
- To find out the firmware version of your Snom phone model open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example:
http://192.168.1.22. - Go to Status in the top menu.
- The Software Version field shows the device's current firmware version.
¶ DHCP Server
Fully configured and operational DHCP server.
¶ PBXware Version
PBXware version 7.6.0
In order to find out the PBXware version:
- Login to PBXware
- Navigate to Settings: About.
On the top of About page is a code similar to this one PBXware Edition: Business, Release: 7 (251dc1c5), Running: 18.15.0-gc-c6df9197, PBXware Proxy v7 (4807ca1), API: 7, libmemcached version: 1.0.18, where Release denotes the exact version of your PBXware.
¶ Installation
This chapter describes how to install and connect the phone to the electrical power and data network as well as how to apply factory settings.
The following topics are covered:
- Power Adapter
- Power over Ethernet (PoE)
- Factory Settings
¶ Power Adapter
Connect the Network and Power
- Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.
- Connect the ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN.
¶ Power over Ethernet (PoE)
Using a regular ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.
- Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power router or switch.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
¶ Find the Phone's IP Address
Find out your Snom phone IP Address.
- Use the keypad to press and hold [VOL+] for more than 5 seconds, and then press [VOL-] [VOL+] [VOL-] [VOL+] [VOL-] [BS1] [BS2] [BS3] in sequence.
¶ Reset to Factory Settings
This step is not required for brand new out-of-the-box phones, but it is essential if the phone has been previously used.
- Open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example:
http://192.168.1.22. - Click on Servicing in the left navigation menu.
- Go to Provisioning.
- Scroll to the bottom of the page and locate the Reset Configuration section.
- Click the Reset button.
- A pop-up window will appear.
- Click OK to confirm and proceed with the reset.
- Wait for the reboot process to complete.
NOTE: Do not unplug or remove power from the device while the factory reset process is in progress.
¶ Registering Phone
This chapter describes how to identify Snom phone model, requirements that must be met and how to register the phone using manual configuration or auto provisioning.
The following topics are covered:
- Manual Configuration
- Auto Provisioning
¶ Manual Configuration
This chapter describes how to set UAD settings, create PBXware extension and register the phone.
The following topics are covered:
- UAD Settings
- Creating Extension
- Registering Phone
¶ UAD Settings
1. Login to PBXware web administration interface
- Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example:
http://192.168.1.10 - Login to PBXware with your e-mail address and password.
2. UAD Settings
- Navigate to Settings:UAD.
- Make sure Snom UAD is enabled. To check the UAD status click on the edit icon corresponding to your Snom phone.
- Make sure Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.
- Click on the Save button to save changes.
¶ Creating extension
1. Add Extension
-
Navigate to Extensions. Click on Add Extension.
-
The standard options window will be shown below.
-
Select Snom phone model from the UAD select box.
-
Select Location: Local or Remote.
- Local is for all Extensions registered on the LAN
- Remote is for all Extensions registered from remote networks, WAN, Internet etc.
-
Click on the Next step button.
2. Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the extension being created. Example: John Smith.
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Click on the Save button.
¶ Registering Phone
This chapter describes how to register Snom phone using Hostname or IP Address.
¶ Hostname or IP Address
Login to phone web administration interface
- Open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example:
http://192.168.1.22 - Click on System in the top navigation menu.
- In the left menu, under the SIP Account Management section, select Account 1.
- Enter the following details in the respective fields.
REQUIRED FIELDS:
- Enable Account
Make sure the On is selected.
- Account label
PBXware extension name. Example: John
- Display Name
PBXware extension name. Example: John
- User Identifer
PBXware extension number. Example: 103
- Authentication Name
PBXware extension number. Example: 103
- Authentication Password
The Secret of the extension as received in the e-mail associated with this extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created extension.
- Server Address
Enter the Hostname or IP Address of the PBXware.
-
Example for Hostname:
voip.bicomsystems.com -
Example for IP Address:
192.168.1.10 -
At the botton of the page click on the Save button.
-
You'll have to wait for the device to reboot. If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration.
¶ Auto Provisioning
This chapter describes how to set UAD settings, create PBXware extension and register the phone using DHCP or Static IP address.
The following topics are covered:
- UAD Settings
- Creating Extension
- Registering Phone
¶ UAD Settings
1. Login to PBXware web administration interface
- Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example:
http://192.168.1.10. - Login to PBXware with your e-mail address and password.
2. UAD settings
- Navigate to Settings:UAD.
- Make sure Snom UAD is enabled. To check the UAD status click on the edit icon corresponding to your Snom phone.
- Make sure Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
- Click on the Save button to save changes.
¶ Creating Extension
1. Add Extension
-
Navigate to Extensions. Click on Add Extension.
-
The standard options window will be shown below.
-
Select Snom phone model from the UAD select box.
-
Select Location: Local or Remote.
- Local is for all Extensions registered on the LAN
- Remote is for all Extensions registered from remote networks, WAN, Internet etc.
-
Click on the Next step button.
2. Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the extension being created. Example: John Smith.
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Auto Provisioning
Set to Yes.
- MAC Address
Enter Snom phone MAC address. Example: 000413123456. MAC address can be found at the back of the phone.
- Click on the Save button.
¶ Registering Phone
This chapter describes how to register Snom phone using HTTP, HTTPS and TFTP.
¶ HTTP, HTTPS or TFTP
-
Open a new browser window and enter the phone's IP address, e.g.
http://192.168.1.22. -
Click on Servicing in the top navigation menu.
-
In the left menu, select the Provisioning.
-
Decide what server type you intend to use: HTTP, HTTPS or Trivial FTP. NOTE: Our recommendation is to use HTTP.
-
If you decide to use HTTP or HTTPS, enter http:// or https:// followed by Hostname or IP Address, and then followed by /prov/snomhd100-{mac}.cfg in the Server URL field.
Example of a Hostname using HTTP: http://abc.bicomsystems.com/prov/snomhd100-{mac}.cfg
Example of an IP Address using HTTP: http://192.168.1.10/prov/snomhd100-{mac}.cfg
Example of a Hostname using HTTPS: https://abc.bicomsystems.com/prov/snomhd100-{mac}.cfg
Example of an IP Address using HTTPS: https://192.168.1.10/prov/snomhd100-{mac}.cfg
-
Enter Auto Provisioning username and password into the Server Authentication Name and Server Authentication Password fields.
-
If you decide to use the TFTP, enter tftp:// followed by Hostname or IP Address, and then followed by /snomhd100-{mac}.cfg in the Server URL field.
Example of a Hostname: tftp://voip.bicomsystems.com/snomhd100-{mac}.cfg
Example of an IP Address: tftp://192.168.1.10/snomhd100-{mac}.cfg
- Click the Save button at the bottom of the page.
- Go to the Reboot section in the left menu.
- Click the Reboot button to reboot the device.
You will have to wait a couple of seconds for the configuration to be updated. NOTE: Do not power off the phone.
The auto-provisioning process will start during the phone's reboot process. The phone will pick up an appropriate configuration file from PBXware. If everything is done as described above, you should have successfully registered your phone to PBXware.
Dial *123 to verify registration.
¶ Additional Configuration Template
If you want to include some additional UAD configuration for Snom HD100, just add fields to User Agent General Auto Provisioning Template in Settings -> UAD -> Snom HD100 menu, or add them directly to the Extension in the UAD Auto Provisioning Template section.