To start and successfully complete registration of your VTech phone you need to know which phone model you will setup.
From the back of each VTech phone there are exact model information that you should check. Although different phone models can have exactly the same requirements and installation procedure, phone models can also have significantly different requirements and installation procedure, so that ignorance of your own model may result in the inability to successfully set up your phone.
Make sure that your phone is loaded with appropriate firmware version,188.8.131.52.
To find out the firmware version of your VTech phone model open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example: http://192.168.1.22.
Login to phone web administration interface with your username and password. Please note, factory default login details are username: admin and password: admin.
On the top of About page is a code similar to this one PBXware Edition: Business, Release: 184.108.40.206 (387597b7), Running: 220.127.116.11-gc-b47edc45, PBXware Proxy v4.1.2 (62b7bcd), API: 4.1, libmemcached version: 1.0.14, where Release denotes the exact version of your PBXware.
Make sure your DHCP router is configured to use option 66 to automatically instruct phones with the URL for auto provisioning. For more information refer to your router documentation or contact your network administrator.
Phone first boot or user initiated reboot
Auto provisioning process will start during phone first boot or after reboot process has been initiated by user. DHCP server will instruct the phone where from to pickup appropriate configuration file. If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration.
Enter username and password and press Confirm button. NOTE: Factory default login details are username: admin and password: admin.
Click on Servicing tab.
Click on Provisioning link in the left hand navigation menu.
In the Server URL field enter tftp:// followed by Hostname or IP Address
Example for Hostname: tftp://voip.bicomsystems.com
Example for IP Address: tftp://192.168.1.10
Click on Save button.
Click on Reboot link in the left hand navigation menu.
Click on Reboot button.
Auto provisioning process will start during phone reboot process, phone will pickup appropriate configuration file from PBXware. If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration.