¶ Introduction
This Configuration Guide is written as a general guide on how to configure the Wildix phone model WP480 to work with PBXware v6.7.10 and v7.5.
¶ Requirements
¶ Identifying Phone Model
To start and successfully complete registration of your Wildix phone you need to know which phone model to set up.
On the back of each Wildix phone, there is model information that you should check. Although various phone models can have exactly the same requirements and installation procedures, phone models can also have significantly different requirements and installation procedures, so that is why it is important to know the model you own which results in you setting up the device successfully.
¶ Phone Firmware
- Make sure that your phone is loaded with an appropriate firmware version, 150.145.2.13.
- To find out the firmware version of your Wildix phone model, open a new browser window and enter your phone IP address in order to access the phone's web administration interface login screen. Example:
http://192.168.1.22. - Log in to the phone's web administration interface with your username and password. Please note that the factory default login details are as follows: username is admin and password is admin.
- Go to Status.
- The firmware version will be displayed in the Firmware Version field.
¶ DHCP Server
Fully configured and operational DHCP server.
¶ PBXware Version
PBXware version 6.7.10 and 7.5.
In order to find out the PBXware version:
- Log in to PBXware
- Navigate to Settings: About.
On the top of About page, you may see a code similar to this one PBXware Edition: Multi-Tenant Release: 6.7.10 (41a4f0e6) Running: 13.23.1-gc-2e09fa3d, Proxy v6.7.10 (231c5f3), API: 7, libmemcached version: 1.0.18, where Release denotes the current version of your PBXware.
¶ Installation
This section describes how to install and connect the phone to the electrical power and data network as well as how to apply factory settings.
The following topics are covered:
- Power Adapter
- Power over Ethernet (PoE)
- Factory Settings
¶ Power Adapter
Connect the Network and Power
- Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.
- Connect the Ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
¶ Power over Ethernet (PoE)
Connect the Network (only)
Using a regular Ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.
- Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power router or switch.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
¶ Find the phone IP address
Find out your Wildix phone IP Address.
- Press the Menu soft key.
- Go to Status.
The IP address will be displayed under the IP field.
¶ Reset to Factory Settings
This step is not required for brand new out-of-the-box phones, however, if the phone has been already used then it is a must.
- Hold OK button for 6 seconds.
- When the offer to reset the settings to the factory defaults appears on the screen press the soft key OK to confirm.
- Wait some time for a device to reboot.
NOTE: Do not unplug or remove power from the phone while it is updating firmware and configuration..
¶ Registering Phone
This section describes how to identify the Wildix phone model, requirements that must be met, and how to register a phone using Manual configuration or Auto provisioning.
The following topics are covered:
- Manual Configuration
- Auto Provisioning
¶ Manual Configuration
This section describes how to set UAD settings, create the PBXware Extension, and register the phone.
The following topics are covered:
- UAD settings
- Creating Extension
- Registering Phone
¶ UAD Settings
Log in to the PBXware's web administration interface
- Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example:
http://192.168.1.10. - Log in to PBXware with your e-mail address and password.
UAD Settings
- Navigate to Settings: UAD.
- Make sure that the Wildix UAD is enabled. To check the UAD status, click the Edit icon corresponding to your Wildix phone.
- Make sure that Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.
- Click the Save button to save changes.
¶ Creating Extension
Add the Extension
- Navigate to Extensions. Click the Add Extension button.
- The standard options window will be shown below.
- Select the Wildix phone model from the UAD select box.
- Select Location: Local or Remote.
Local is for all Extensions registered on the LAN and Remote is for all Extensions registered from remote networks, WAN, Internet etc.
- Click the Next step button.
Extension Values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the Extension being created. Example: John Smith.
Enter the e-mail address associated with this Extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Department
Define the Department to which the Extension belongs to. Example: Sales.
- Click the Save button.
¶ Registering Phone
This section describes how to register the Wildix phone using Hostname or IP Address.
The following topics are covered:
- Hostname or IP Address
¶ Hostname or IP Address
Log in to the phone's web administration interface
- Open a new browser window and enter your phone IP address in order to access the phone's web administration interface login screen. Example:
http://192.168.1.22 - Log in to the phone's web administration interface with your username and password. Please note that for factory default login details, the username is admin and the password is admin.
- Click on Account in left navigation menu and go to Basic.
- Enter or set the following details into the respective fields.
REQUIRED FIELDS:
- Account Active
Make sure that the Enable is selected.
- Display Lable
Enter the label to be displayed on the device.
- Display Name
Enter the name to be displayed on the device.
- Register Name
Enter the PBXware Extension number. Example: 1003
- User Name
Usually refers to the same number as the Phone Number.
- Password
The Secret of the Extension as received in the e-mail associated with this Extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created Extension.
- Server IP
Enter the Hostname or IP Address of PBXware.
- Example of a Hostname: voip.bicomsystems.com
- Example of an IP Address: 192.168.1.10
- Click the Submit button.
- You will have to wait some time for the device to reboot. If everything is done as described above, you should have successfully registered your phone to PBXware.
Dial *123 to verify registration.
¶ Auto Provisioning
This section describes how to set UAD settings, create the PBXware Extension, and register the phone using DHCP or Static IP address.
The following topics are covered:
- UAD Settings
- Creating Extension
- Registering Phone
¶ UAD Settings
Log in to the PBXware's web administration interface.
- Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example:
http://192.168.1.10. - Log in to PBXware with your e-mail address and password.
UAD Settings
- Navigate to Settings: UAD.
- Make sure that the Wildix UAD is enabled. To check the UAD status, click the Edit icon corresponding to your Wildix phone.
- Make sure that Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
- Click the Save button to save changes.
¶ Creating Extension
Add the Extension
- Navigate to Extensions. Click the Add Extension button.
- The standard options window will be shown below.
- Select the Wildix phone model from the UAD select box.
- Select Location: Local or Remote.
Local is for all Extensions registered on the LAN and Remote is for all Extensions registered from remote networks, WAN, Internet etc.
- Click the Next step button.
Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the extension being created. Example: John Smith.
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Auto Provisioning
Set to Yes.
- MAC Address
Enter Wildix phone MAC address. Example: 001565FF1536. MAC address can be found at the back of the phone.
- Click on the Save button.
¶ Registering Phone
This section describes how to register Wildix phone using TFTP or HTTP.
The following topics are covered:
- TFTP or HTTP
¶ TFTP or HTTP
- Open a new browser window and enter your phone IP address, e.g.
http://192.168.1.22. - Enter User Name and Password and press the Login button. NOTE: Factory default login details are as follows: User Name is admin and Password is admin.
- In the left navigation menu, click on Upgrade, and then go to Advanced.
- Choose what server type you intend to use: HTTP or Trivial FTP. NOTE: Our recommendation is to use HTTP.
If you choose to use HTTP server type, enter http:// followed by Hostname or IP Address, and then followed by /prov in the URL field.
Example of a Hostname using HTTP: http://abc.bicomsystems.com/prov
Example of an IP Address using HTTP: http://192.168.1.10/prov
- Enter the Auto Provisioning username and password into the User Name and Password fields.
If you choose to use TFTP server type, enter tftp:// followed by Hostname or IP Address in the URL field.
Example of a Hostname: tftp://voip.bicomsystems.com
Example of an IP Address: tftp://192.168.1.10
- Click the AutoP Immediately button.
- A pop up window will show up.
- Click the OK button to confirm your action.
- You will have to wait for a couple of seconds for the configuration to be updated. NOTE: Do not power off your phone.
- The Auto provisioning process will start during the phone's reboot process, the phone will pick up an appropriate configuration file from PBXware. If everything is done as described above, you should have successfully registered your phone to PBXware.
Dial *123 to verify registration.
¶ Extension Settings
Login to PBXware web administration interface.
- Open a new browser window and enter the IP address in order to access the PBXware web administration login page. Example:
http://192.168.1.10. - Login to PBXware with your e-mail address and password.
Edit extension.
- On the Extensions page click on the edit icon corresponding to your extension.
- Click on Advanced Options button.
- Navigate down to the Auto Provisioning and Presence group of settings.
- Make sure Auto Provisioning is set to Yes.
- Make sure Presence is set to "Yes".
- Click on the Save button to save changes.
- Click on Enhanced services.
- Click on Directory / BLF List check box and click on Save button in order to enable this feature.
- Click on Directory / BLF List Edit button.
- Enter user extension number and click on the BLF check box.
- Click on Save button.
¶ Additional Configuration Template
If you want to include some additional UAD configuration for Wildix WP480, just add fields to User Agent General Auto Provisioning Template in the Settings -> UAD -> Wildix WP480 menu, or add them directly to the Extension in the UAD Auto Provisioning Template section.