To start and successfully complete registration of your Yealink phone you need to know which phone model to set up.
On the back of each Yealink phone, there is model information that you should check. Although various phone models can have exactly the same requirements and installation procedures, phone models can also have significantly different requirements and installation procedures, so that is why it is important to know the model you own which results in you setting up the device successfully.
Make sure that your phone is loaded with an appropriate firmware version, 108.84.0.30.
To find out the firmware version of your Yealink phone model, open a new browser window and enter your phone IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22.
Log in to the phone's web administration interface with your username and password. Please note that the factory default login details are as follows: username is admin and password is admin.
On the top of About page, you may see a code similar to this one PBXware Edition: Business, Release: 5.3.6 (387597b7), Running: 1.8.32.1-gc-b47edc45, PBXware Proxy v5.3.6 (62b7bcd), API: 5.3, libmemcached version: 1.0.14, where Release denotes the current version of your PBXware.
Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.
Connect the Ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
Using a regular Ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.
Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power router or switch.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
This step is not required for brand new out-of-the-box phones, however, if the phone has been already used then it is a must.
Open a new browser window and enter your phone's IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22.
Log in to the phone's web administration interface with your username and password. Please note that the factory default login details are as follows: username is admin and password is admin.
Click the Upgrade tab.
Click the Reset button in order to reset the phone to factory settings. A phone will reset to the factory settings and reboot.
Wait some time for a device to reboot.
NOTE: Do not unplug or remove power from the phone while it is updating firmware and configuration..
This section describes how to identify the Yealink phone model, requirements that must be met, and how to register a phone using Manual configuration or Auto provisioning.
Navigate to Extensions. Click the Add Extension button.
The standard options window will be shown below.
Select the Yealink phone model from the UAD select box.
Select Location: Local or Remote.
Local is for all Extensions registered on the LAN and Remote is for all Extensions registered from remote networks, WAN, Internet etc.
Click the Next step button.
Extension Values
Enter values into the required field text boxes.
REQUIRED FIELDS:
Name
Enter a name for the Extension being created. Example: John Smith.
E-mail
Enter the e-mail address associated with this Extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
Department
Define the Department to which the Extension belongs to. Example: Sales.
Log in to the phone's web administration interface
Open a new browser window and enter your phone IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22
Log in to the phone's web administration interface with your username and password. Please note that for factory default login details, the username is admin and the password is admin.
Click Accounts.
Enter or set the following details into the respective fields.
REQUIRED FIELDS:
Account Active
Make sure that the On radio box is selected.
Register Name
Enter the PBXware Extension number. Example: 1003
User Name
Usually refers to the same number as the Phone Number.
Password
The Secret of the Extension as received in the e-mail associated with this Extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created Extension.
You will have to wait some time for the device to reboot. If everything is done as described above, you should have successfully registered your phone to PBXware.
This section describes how to use a DNS SRV record which specifies the location of PBXware.
NOTE: Your DNS Server needs to be configured correctly in order for this to work. Bicom Systems can provide service to set up this for you.
Log in to the phone's web administration interface
Open a new browser window and enter your phone IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22
Log in to the phone's web administration interface with your username and password. Please note that the factory default login details are as follows: username is admin and password is admin.
Click Account.
Enter or set the following details into the respective fields.
REQUIRED FIELDS:
Account Active
Make sure that the On radio box is selected.
Register Name
Enter the PBXware Extension number. Example: 1003
User Name
Usually refers to the same number as the Phone Number.
Password
The Secret of the Extension as received in the e-mail associated with this Extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created Extension.
Make sure that you replace Hostname from this example with your PBXware Hostname.
Make sure that DNS server is configured to automatically route registration request to PBXware which is actually under another domain name. Example: newbicomsystems.com.
Transport
Select DNS SRV from the drop-down menu.
Click the Confirm button.
You will have to wait some time for the device to reboot. If everything is done as described above, you should have successfully registered your phone to PBXware.
Navigate to Extensions. Click the Add Extension button.
The standard options window will be shown below.
Select the Yealink phone model from the UAD select box.
Select Location: Local or Remote.
Local is for all Extensions registered on the LAN and Remote is for all Extensions registered from remote networks, WAN, Internet etc.
Click the Next step button.
Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS:
Name
Enter a name for the extension being created. Example: John Smith.
E-mail
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
Auto Provisioning
Set to Yes.
MAC Address
Enter Yealink phone MAC address. Example: 001565FF1536. MAC address can be found at the back of the phone.
Make sure that your DHCP router is configured to use option 66 to automatically instruct phones with the URL for Auto provisioning. For more information, please refer to your router documentation or contact your network administrator.
Phone's first boot or user initiated reboot
The Auto provisioning process will start during the phone's first boot or after the reboot process has been initiated by the user. The DHCP server will instruct the phone from where to pick up an appropriate configuration file. If everything is done as described above, you should have successfully registered your phone to PBXware.
Enter the Auto Provisioning username and password into the User Name and Password fields.
If you choose to use TFTPserver type, enter tftp:// followed by Hostname or IP Address
Example of a Hostname: tftp://voip.bicomsystems.com
Example of an IP Address: tftp://192.168.1.10
Click the Autoprovision Now button.
A pop up window will show up.
Click the OK button to confirm your action.
You will have to wait for a couple of seconds for the configuration to be updated. NOTE: Do not power off your phone.
The Auto provisioning process will start during the phone's reboot process, the phone will pick up an appropriate configuration file from PBXware. If everything is done as described above, you should have successfully registered your phone to PBXware.
NOTE: If you choose to use HTTPS as a protocol for registering your phone, please do the following:
Open a new browser window and enter your phone IP address, e.g. http://192.168.1.22.
Enter username and password and press the Confirm button. NOTE: The factory default login details are as follows: username is admin and password is admin.
Click the Security tab and go to Trusted certificates and disable the Only Accept Trusted Certificates option.
This section describes how to use a DNS SRV record which specifies the location of PBXware. NOTE: Your DNS Server needs to be configured correctly for this to work. Bicom Systems can provide service to set up this for you.
Check if the DNS SRV is enabled in your PBXware
Contact your PBXware administrator to find out if the DNS SRV is enabled in your PBXware, or if you have access to PBXware. You can also check this on your own.
Open a new browser window and enter the IP address in order to access the PBXware's web administration login screen. Example: http://192.168.1.10.
Log in to PBXware with your e-mail address and password.
Navigate to Settings ---> Servers. Click the server corresponding with the Edit button. NOTE:On MT, navigate to Settings ---> Tenants ---> Master Tenant.
In Auto Provisioning group, make sure that Use DNS SRV when possible: is set to Yes. If it is set to No or N/A, set to Yes and click the Save button. NOTE: You must re-save all your Extensions configured for Auto Provisioning.
Log in to the phone's web administration interface
If there is no DHCP in your network, you can still auto provision your Yealink phone. Please refer to your Yealink phone model User Guide for instructions about setting the static IP address. After you configure your Yealink phone to use a static IP address, continue with the following steps.
Open a new browser window and enter your phone IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22
Log in to the phone's web administration interface with your username and password. Please note that the factory default login details are as follows: username is admin and password is admin.
Make sure that you replace the Hostname from this example with your PBXware Hostname.
Make sure that DNS server is configured to automatically route registration request to PBXware which is actually under another domain name. Example: newbicomsystems.com.
Check New Config
Select Power on + Repeatedly.
Click the Confirm button.
You will have to wait some time for the device to save changes.
Click the Auto Provision button to run the Auto provisioning process, after which you will be asked to confirm the action. To continue, click the OK button.
The Auto provisioning process will start during the phone's reboot process, The phone will pick up an appropriate configuration file from PBXware. If everything is done as described above, you should have successfully registered your phone to PBXware.
Log in to the phone's web administration interface
Open a new browser window and enter your phone IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22.
Log in to the phone's web administration interface with your username and password. Please note that the factory default login details are as follows: username is admin and password is admin.
If you want to include some additional UAD configuration for Yealink T46U, just add fields to User Agent General Auto Provisioning Template in the Settings -> UAD -> Yealink T46U menu, or add them directly to the Extension in the UAD Auto Provisioning Template section.