Alcatel-Lucent Enterprise H3G

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Revision as of 15:05, 10 February 2022 by Alma Residovic (Talk | contribs)

Introduction

Alcatel-Lucent H3G User Guide

This configuration guide is written as a general guide on how to configure the Alcatel-Lucent H3G phone model to work with PBXware 6.5.

Requirements

Identifying Phone Model

To start and successfully complete the registration of your Alcatel-Lucent phone, you need to know which phone model to set up.

On the back of each Alcatel-Lucent phone, there is model information that you should check. Although various phone models can have exactly the same requirements and installation procedures, phone models can also have significantly different requirements and installation procedures, so that is why it is important to know the model you own which results in you setting up the device successfully.

Phone Firmware

  • Make sure that your phone is loaded with appropriate firmware version, 2.12.07.000.1214.
  • To find out the firmware version of the Alcatel phone model, open a new browser window and enter the phone's IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22.
  • Log in to the phone's web administration interface with your username and password. Please note that the factory default login details are as follows: username is admin and password is 123456.

DHCP Server

Fully configured and operational DHCP server.

PBXware Version

PBXware version 6.5.0

In order to find out the PBXware version:

  • Log in to PBXware
  • Navigate to Settings: About.

On the top of About page, you may see a code similar to this one PBXware Edition: Multi-Tenant Release: 6.5.0.0 (41a4f0e6) Running: 16.16.1-gc-2e09fa3d, Proxy v6.5.0 (231c5f3), API: 6, libmemcached version: 1.0.18, where Release denotes the current version of your PBXware.

Installation

This section describes how to install and connect the phone to the electrical power and data network as well as how to apply factory settings.

The following topics are covered:

  • Power Adapter
  • Power over Ethernet (PoE)
  • Factory Settings

Power Adapter

Connect the Network and Power

  • Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.
  • Connect the Ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN.

NOTE: If you are using Power over Ethernet (PoE), you do not need to connect the AC adapter. Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Power over Ethernet (PoE)

Connect the Network (only)

Using a regular Ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.

  • Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power router or switch.

NOTE: If you are using Power over Ethernet (PoE), you do not need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Find the Phone's IP Address

Find out your Alcatel phone's IP Address.

  • Press the OK key on your phone.

The IP address will be shown on the display.

Reset to Factory Settings

This step is not required for brand new out-of-the-box phones, however, if the phone has been already used then it is a must.

  • Open a new browser window and enter your phone's IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22.
  • Log in to the phone's web administration interface with your username and password. Please note that the factory default login details are as follows: username is admin and password is 123456.
  • Click the Maintenance section.
  • Click the Reboot&Restore section.
  • Click the OK key next to Restore Factory in order to reset the phone to factory settings. The phone will reset to factory settings and reboot.
  • Wait some time for a device to reboot.

NOTE: Do not unplug or remove power to the phone while it is updating firmware and configuration.