Difference between revisions of "HOWTOs PBXware and SugarCRM Integration"

From Bicom Systems Wiki

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*[http://wiki.bicomsystems.com/HOWTO_PBXware_SugarCRM_Connector HOWTO PBXware SugarCRM Connector]
 
*[http://wiki.bicomsystems.com/HOWTO_PBXware_SugarCRM_Connector HOWTO PBXware SugarCRM Connector]
 
*[http://wiki.bicomsystems.com/HOWTO_gloCOM_integration_with_SugarCRM HOWTO gloCOM integration with SugarCRM]
 
*[http://wiki.bicomsystems.com/HOWTO_gloCOM_integration_with_SugarCRM HOWTO gloCOM integration with SugarCRM]
 
  
 
'''NOTE:''' gloCOM uses version 4 of SugarCRM soap API and supports versions 6.2.x - 6.5.x of SugarCRM Community Edition. Latest tested version is 6.5.6.
 
'''NOTE:''' gloCOM uses version 4 of SugarCRM soap API and supports versions 6.2.x - 6.5.x of SugarCRM Community Edition. Latest tested version is 6.5.6.
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== '''Salesforce CRM Integration''' ==
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'''''PBXware'''''
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Video tutorial that explains all the steps needed to successfully integrate salesforce with PBXware.
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{{#Widget:YouTube|height=236|width=420|id=OygWv0rcS08}}
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'''''gloCOM'''''
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Video tutorial that explains all the steps needed to successfully integrate salesforce CRM with gloCOM.
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{{#Widget:YouTube|height=236|width=420|id=AUJhwq01-Fo}}
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== '''SugarCRM Integration''' ==
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'''''PBXware'''''
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Video tutorial that explains all the steps needed to successfully integrate SugarCRM with PBXware.
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{{#Widget:YouTube|height=236|width=420|id=E4iYdXTn5c8}}
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'''''gloCOM'''''
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Video tutorial that explains all the steps needed to successfully integrate SugarCRM with gloCOM.
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{{#Widget:YouTube|height=236|width=420|id=sYoz5QJuc1Y}}
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== '''ZOHO CRM Integration''' ==
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'''''PBXware'''''
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Video tutorial that explains all the steps needed to successfully integrate Zoho with PBXware.
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In order to create Zoho Authentication token open the following URL:
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https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoCRM/crmapi
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{{#Widget:YouTube|height=236|width=420|id=X0mPZ5oi2UA}}
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'''''gloCOM'''''
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Video tutorial that explains all the steps needed to successfully integrate Zoho CRM with gloCOM
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{{#Widget:YouTube|height=236|width=420|id=TI8aZKm8x8g}}
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== '''Zendesk CRM Integration''' ==
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'''''PBXware'''''
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Video tutorial that explains all the steps needed to successfully integrate Zoho with PBXware.
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{{#Widget:YouTube|height=236|width=420|id=9aAn-l6xYB0}}
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'''''gloCOM'''''
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Video tutorial that explains all the steps needed to successfully integrate Zendesk CRM with gloCOM
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{{#Widget:YouTube|height=236|width=420|id=HbgVoP_Z6tg}}
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== '''MS Dynamics Integration with PBXware''' ==
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'''''PBXware'''''
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Video tutorial that explains all the steps needed to successfully integrate MS Dynamics with PBXware.
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{{#Widget:YouTube|height=236|width=420|id=3TjvCzeXd6I}}
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'''''gloCOM'''''
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Video tutorial that explains all the steps needed to successfully integrate MS Dynamics with gloCOM.
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{{#Widget:YouTube|height=236|width=420|id=bbqLHQ7sXF8}}
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USER MANUAL:
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* [http://wiki.bicomsystems.com/gloCOM_4.1 gloCOM 4.1 User Manual]
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* [http://wiki.bicomsystems.com/gloCOM_4.0 gloCOM 4.0 User Manual]
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* [http://wiki.bicomsystems.com/gloCOM_3.8 gloCOM 3.8 User Manual]
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* [http://wiki.bicomsystems.com/gloCOM_User_Guide gloCOM 3.1 User Manual] [http://bicomsystems.com/docs/glocom/1.1/pdf/glocom.pdf PDF]
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* [http://wiki.bicomsystems.com/gloCOM_2.x gloCOM 2.x User Manual][http://bicomsystems.com/docs/glocom/1.1/pdf/glocom.pdf PDF]
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* [http://wiki.bicomsystems.com/gloCOM_GO_iOS_1.x_User_Manual gloCOM GO 1.x iOS User Manual]
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* [http://wiki.bicomsystems.com/gloCOM_GO_Android_1.x_User_Manual gloCOM GO 1.x Android User Manual]
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FAQs:
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*[[HOWTO gloCOM Get Started]]
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*[[What is the difference between gloCOM brand, edition and platform?]]
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*[[How is QoS implemented for gloCOM?]]
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*[[Which Ports are Required for gloCOM?]]
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*[[Which Ports are Required for Presence Panel?]]
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* [http://wiki.bicomsystems.com/HOWTO_Re-License_PBXware_System How to re-license PBXware system]
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* [http://wiki.bicomsystems.com/HOWTO_Edit_gloCOM_Package_Subscription How to edit gloCOM Package Subscription through customer account]

Revision as of 15:23, 15 February 2017

NOTE: gloCOM uses version 4 of SugarCRM soap API and supports versions 6.2.x - 6.5.x of SugarCRM Community Edition. Latest tested version is 6.5.6.

Salesforce CRM Integration

PBXware Video tutorial that explains all the steps needed to successfully integrate salesforce with PBXware.

gloCOM Video tutorial that explains all the steps needed to successfully integrate salesforce CRM with gloCOM.

SugarCRM Integration

PBXware Video tutorial that explains all the steps needed to successfully integrate SugarCRM with PBXware.

gloCOM Video tutorial that explains all the steps needed to successfully integrate SugarCRM with gloCOM.

ZOHO CRM Integration

PBXware Video tutorial that explains all the steps needed to successfully integrate Zoho with PBXware.

In order to create Zoho Authentication token open the following URL: https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoCRM/crmapi

gloCOM Video tutorial that explains all the steps needed to successfully integrate Zoho CRM with gloCOM

Zendesk CRM Integration

PBXware Video tutorial that explains all the steps needed to successfully integrate Zoho with PBXware.

gloCOM Video tutorial that explains all the steps needed to successfully integrate Zendesk CRM with gloCOM


MS Dynamics Integration with PBXware

PBXware Video tutorial that explains all the steps needed to successfully integrate MS Dynamics with PBXware.

gloCOM Video tutorial that explains all the steps needed to successfully integrate MS Dynamics with gloCOM.

USER MANUAL:

FAQs: