Difference between revisions of "HOWTOs PBXware and SugarCRM Integration"

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*[http://wiki.bicomsystems.com/HOWTO_PBXware_SugarCRM_Connector HOWTO PBXware SugarCRM Connector]
 
*[http://wiki.bicomsystems.com/HOWTO_PBXware_SugarCRM_Connector HOWTO PBXware SugarCRM Connector]
 +
 
*[http://wiki.bicomsystems.com/HOWTO_gloCOM_integration_with_SugarCRM HOWTO gloCOM integration with SugarCRM]
 
*[http://wiki.bicomsystems.com/HOWTO_gloCOM_integration_with_SugarCRM HOWTO gloCOM integration with SugarCRM]
  
 
'''NOTE:''' gloCOM uses version 4 of SugarCRM soap API and supports versions 6.2.x - 6.5.x of SugarCRM Community Edition. Latest tested version is 6.5.6.
 
'''NOTE:''' gloCOM uses version 4 of SugarCRM soap API and supports versions 6.2.x - 6.5.x of SugarCRM Community Edition. Latest tested version is 6.5.6.
 
== '''Salesforce CRM Integration''' ==
 
 
'''''PBXware'''''
 
Video tutorial that explains all the steps needed to successfully integrate salesforce with PBXware.
 
 
{{#Widget:YouTube|height=236|width=420|id=OygWv0rcS08}}
 
 
'''''gloCOM'''''
 
Video tutorial that explains all the steps needed to successfully integrate salesforce CRM with gloCOM.
 
 
{{#Widget:YouTube|height=236|width=420|id=AUJhwq01-Fo}}
 
 
== '''SugarCRM Integration''' ==
 
 
'''''PBXware'''''
 
Video tutorial that explains all the steps needed to successfully integrate SugarCRM with PBXware.
 
 
{{#Widget:YouTube|height=236|width=420|id=E4iYdXTn5c8}}
 
 
'''''gloCOM'''''
 
Video tutorial that explains all the steps needed to successfully integrate SugarCRM with gloCOM.
 
 
{{#Widget:YouTube|height=236|width=420|id=sYoz5QJuc1Y}}
 
 
== '''ZOHO CRM Integration''' ==
 
 
'''''PBXware'''''
 
Video tutorial that explains all the steps needed to successfully integrate Zoho with PBXware.
 
 
In order to create Zoho Authentication token open the following URL:
 
https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoCRM/crmapi
 
 
{{#Widget:YouTube|height=236|width=420|id=X0mPZ5oi2UA}}
 
 
'''''gloCOM'''''
 
Video tutorial that explains all the steps needed to successfully integrate Zoho CRM with gloCOM
 
 
{{#Widget:YouTube|height=236|width=420|id=TI8aZKm8x8g}}
 
 
== '''Zendesk CRM Integration''' ==
 
 
'''''PBXware'''''
 
Video tutorial that explains all the steps needed to successfully integrate Zoho with PBXware.
 
 
{{#Widget:YouTube|height=236|width=420|id=9aAn-l6xYB0}}
 
 
'''''gloCOM'''''
 
Video tutorial that explains all the steps needed to successfully integrate Zendesk CRM with gloCOM
 
 
{{#Widget:YouTube|height=236|width=420|id=HbgVoP_Z6tg}}
 
 
 
== '''MS Dynamics Integration with PBXware''' ==
 
 
'''''PBXware'''''
 
Video tutorial that explains all the steps needed to successfully integrate MS Dynamics with PBXware.
 
 
{{#Widget:YouTube|height=236|width=420|id=3TjvCzeXd6I}}
 
 
'''''gloCOM'''''
 
Video tutorial that explains all the steps needed to successfully integrate MS Dynamics with gloCOM.
 
 
{{#Widget:YouTube|height=236|width=420|id=bbqLHQ7sXF8}}
 
 
USER MANUAL:
 
 
* [http://wiki.bicomsystems.com/gloCOM_4.1 gloCOM 4.1 User Manual]
 
* [http://wiki.bicomsystems.com/gloCOM_4.0 gloCOM 4.0 User Manual]
 
* [http://wiki.bicomsystems.com/gloCOM_3.8 gloCOM 3.8 User Manual]
 
* [http://wiki.bicomsystems.com/gloCOM_User_Guide gloCOM 3.1 User Manual] [http://bicomsystems.com/docs/glocom/1.1/pdf/glocom.pdf PDF]
 
* [http://wiki.bicomsystems.com/gloCOM_2.x gloCOM 2.x User Manual][http://bicomsystems.com/docs/glocom/1.1/pdf/glocom.pdf PDF]
 
* [http://wiki.bicomsystems.com/gloCOM_GO_iOS_1.x_User_Manual gloCOM GO 1.x iOS User Manual]
 
* [http://wiki.bicomsystems.com/gloCOM_GO_Android_1.x_User_Manual gloCOM GO 1.x Android User Manual]
 
 
FAQs:
 
*[[HOWTO gloCOM Get Started]]
 
*[[What is the difference between gloCOM brand, edition and platform?]]
 
*[[How is QoS implemented for gloCOM?]]
 
*[[Which Ports are Required for gloCOM?]]
 
*[[Which Ports are Required for Presence Panel?]]
 
* [http://wiki.bicomsystems.com/HOWTO_Re-License_PBXware_System How to re-license PBXware system]
 
* [http://wiki.bicomsystems.com/HOWTO_Edit_gloCOM_Package_Subscription How to edit gloCOM Package Subscription through customer account]
 

Latest revision as of 15:27, 15 February 2017

NOTE: gloCOM uses version 4 of SugarCRM soap API and supports versions 6.2.x - 6.5.x of SugarCRM Community Edition. Latest tested version is 6.5.6.