Difference between revisions of "PBXware"

From Bicom Systems Wiki

 
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# [[PBXware_6_Dialer | Dialer]]
 
# [[PBXware_6_Dialer | Dialer]]
 
# [[PBXware_6_Agents | Agents]]
 
# [[PBXware_6_Agents | Agents]]
 +
# [[PBXware_6_Feedback_Form | Feedback Forms]]
 
# [[PBXware_6_CC_Statistics | CC Statistics]]
 
# [[PBXware_6_CC_Statistics | CC Statistics]]
 
# [[PBXware_6_Voicemail | Voicemail]]
 
# [[PBXware_6_Voicemail | Voicemail]]

Latest revision as of 09:25, 6 July 2022

IMPORTANT: PBXware 4.x and older versions have reached their END OF LIFE status. PBXware 5.x END OF LIFE date is announced. For more details, check out the EOL page.


PBXware is the world's first and most mature Professional Open Standards Turnkey Telephony Platform. Since 2003, PBXware has deployed flexible, reliable, and scalable New Generation Communication systems to SMBs, enterprises, and governments worldwide by unifying the latest and most advanced technologies.

PBXware supports a wide range of PSTN and VoIP technologies. The creation of Enhanced Voicemail, ACD Queues, IVR Auto Attendants, Conference Bridges, Music on Hold, Least Cost Routing, national/global voice networks, and much more is deployable as a single unit or a redundant network. A real cost saving solution! PBXware is delivered either in a CD, Appliance, or SERVERware delivery format, each with an easy-to-use Setup Wizard that will make your PBX functional in a matter of minutes. Administration is performed through the web interface or CLI. Auto updates, system backup, provider templates, Call Recordings, and Real Time Call/Agent Monitoring are just some of the advanced features offered. We also welcome and deliver custom development in a professional and affordable manner.

PBXware is offered in the Business, Contact Center and Multi-Tenant Editions, each supporting specific features which are maximizing performance, reliability, and expandability. It can be used as a Class 5 SoftSwitch / VOIP switch. Please see below for more details.

Multi-Tenant Edition 6
  1. Getting Started
  2. System Overview
  3. Dashboard
  4. Extensions
  5. Trunks
  6. SMS
  7. DID
  8. Conferences
  9. Ring Groups
  10. IVR
  11. Queues
  12. Voicemail
  13. Monitor
  14. Reports
  15. Meetings
  16. Statistics
  17. Fax
  18. CRM
  19. System
  20. Routes
  21. LCR
  22. Service Plans
  23. Apps
  24. Settings
  25. Admin Settings
  26. End Points
  27. Dynamic Auto Provisioning
  28. Account Settings
  29. Glossary
Contact Center Edition 6
  1. Getting Started
  2. System Overview
  3. Dashboard
  4. Extensions
  5. Trunks
  6. SMS
  7. DID
  8. Conferences
  9. Ring Groups
  10. IVR
  11. Queues
  12. Dialer
  13. Agents
  14. Feedback Forms
  15. CC Statistics
  16. Voicemail
  17. Monitor
  18. Reports
  19. Meetings
  20. Statistics
  21. Fax
  22. CRM
  23. System
  24. Routes
  25. LCR
  26. Service Plans
  27. Apps
  28. Settings
  29. Admin Settings
  30. End Points
  31. Dynamic Auto Provisioning
  32. Account Settings
  33. Glossary
Business Edition 6
  1. Getting Started
  2. System Overview
  3. Dashboard
  4. Extensions
  5. Trunks
  6. SMS
  7. DID
  8. Conferences
  9. Ring Groups
  10. IVR
  11. Queues
  12. Voicemail
  13. Monitor
  14. Reports
  15. Meetings
  16. Statistics
  17. Fax
  18. CRM
  19. System
  20. Routes
  21. LCR
  22. Service Plans
  23. Apps
  24. Settings
  25. Admin Settings
  26. End Points
  27. Dynamic Auto Provisioning
  28. Account Settings
  29. Glossary
Multi-Tenant Edition 5.3
  1. Getting Started
  2. System Overview
  3. Dashboard
  4. Extensions
  5. Trunks
  6. DID
  7. Conferences
  8. IVR
  9. Queues
  10. Voicemail
  11. Monitor
  12. Reports
  13. Statistics
  14. Fax
  15. CRM
  16. System
  17. Routes
  18. LCR
  19. Service Plans
  20. Apps
  21. Settings
  22. Admin Settings
  23. End Points
  24. Dynamic Auto Provisioning
  25. Glossary
Call Center Edition 5.3
  1. Getting Started
  2. System Overview
  3. Dashboard
  4. Extensions
  5. Trunks
  6. DID
  7. Conferences
  8. IVR
  9. Queues
  10. Agents
  11. Voicemail
  12. Monitor
  13. Reports
  14. Statistics
  15. Fax
  16. CRM
  17. System
  18. Routes
  19. LCR
  20. Service Plans
  21. Apps
  22. Settings
  23. Admin Settings
  24. End Points
  25. Dynamic Auto Provisioning
  26. Glossary
Business Edition 5.3
  1. Getting Started
  2. System Overview
  3. Dashboard
  4. Extensions
  5. Trunks
  6. DID
  7. Conferences
  8. IVR
  9. Queues
  10. Voicemail
  11. Monitor
  12. Reports
  13. Statistics
  14. Fax
  15. CRM
  16. System
  17. Routes
  18. LCR
  19. Service Plans
  20. Apps
  21. Settings
  22. Admin Settings
  23. End Points
  24. Dynamic Auto Provisioning
  25. Glossary
Administration Manual
End User Guide


Installation Guide
HOWTOs
Video Tutorials
FAQs
Troubleshooting


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