Difference between revisions of "Poly Trio C60 Conference phone"

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(Requirements)
(Requirements)
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On the top of '''About''' page, you may see a code similar to this one '''PBXware Edition: Multi-Tenant Release: <font color="red">5.3.10.0</font>  (35cc3477) Running: 13.23.1-gc-04ff51fd, VS5 Proxy (7818329), API: 5.3, libmemcached version: 1.0.18''', where Release denotes the current version of your PBXware.
 
On the top of '''About''' page, you may see a code similar to this one '''PBXware Edition: Multi-Tenant Release: <font color="red">5.3.10.0</font>  (35cc3477) Running: 13.23.1-gc-04ff51fd, VS5 Proxy (7818329), API: 5.3, libmemcached version: 1.0.18''', where Release denotes the current version of your PBXware.
 +
 +
=Installation=
 +
 +
This section describes how to install and connect the phone to the electrical power and data network as well as how to apply factory settings.
 +
 +
The following topics are covered:
 +
 +
*Power Adapter
 +
*Power over Ethernet (PoE)
 +
*Factory Settings
 +
 +
==Power Adapter==
 +
 +
Connect the Network and Power
 +
 +
*Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.
 +
 +
*Connect the Ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN.
 +
<span style="color: red;">'' '''NOTE:''' ''</span> ''If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant''.
 +
 +
==Power over Ethernet (PoE)==
 +
 +
Connect the Network (only)
 +
 +
Using a regular Ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.
 +
 +
*Connect the Ethernet cable between the LAN IN port on the phone and an available port on the in-line power router or switch.
 +
<span style="color: red;">'' '''NOTE:''' ''</span> ''If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant''.
 +
 +
==Find the phone IP address==
 +
 +
Find out your Polycom Trio phone's IP Address.
 +
 +
*Go to '''Settings'''.
 +
 +
*Go to '''Status'''.
 +
 +
*Go to '''Platform'''.
 +
 +
*Go to '''Phone'''.
 +
 +
The IP address will be displayed under IPv4 Addr.
 +
 +
==Reset to Factory Settings==
 +
 +
This step is not required for out-of-the-box phones, however, if the phone has been already used, then it is a must.
 +
 +
*Go to '''Settings'''.
 +
 +
*Go to '''Advanced'''.
 +
 +
*Enter the password (The default password is '''456''') and press '''Enter'''.
 +
 +
*Go to '''Administration Settings'''.
 +
 +
*Go to '''Reset to Defaults'''.
 +
 +
*Go to '''Reset To Factory'''.
 +
 +
*Press '''Yes'''.
 +
 +
*Wait some time for a device to reboot.
 +
<span style="color: red;">'' '''NOTE:''' ''</span> ''Do not unplug or remove power from the phone while it is updating firmware and configuration.''.

Revision as of 16:33, 20 December 2021

Introduction

Poly Trio 8300 User Guide

This Configuration Guide is written as a general guide on how to configure the Poly Trio C60 Conference phone to work with PBXware 5.3.10.

Requirements

Identifying Phone Model

To start and successfully complete the registration of your Polycom phone you need to know which phone model to set up.

On the back of each Polycom phone, there is model information that you should check. Although various phone models can have exactly the same requirements and installation procedures, phone models can also have significantly different requirements and installation procedures, so that is why it is important to know the model you own which results in you setting up the device successfully.

Phone Firmware

  • Make sure that your phone is loaded with an appropriate firmware version, 7.2.0.12361.

In order to check the firmware version:

  • Go to Settings.
  • Go to Status.
  • Go to Platform.
  • Go to Application.
  • Go to Main.
The firmware version is displayed under Version.

DHCP Server

Fully configured and operational DHCP server.

PBXware Version

PBXware version 5.3.10

In order to find out the PBXware version:

  • Log in to PBXware
  • Navigate to Settings: About.

On the top of About page, you may see a code similar to this one PBXware Edition: Multi-Tenant Release: 5.3.10.0 (35cc3477) Running: 13.23.1-gc-04ff51fd, VS5 Proxy (7818329), API: 5.3, libmemcached version: 1.0.18, where Release denotes the current version of your PBXware.

Installation

This section describes how to install and connect the phone to the electrical power and data network as well as how to apply factory settings.

The following topics are covered:

  • Power Adapter
  • Power over Ethernet (PoE)
  • Factory Settings

Power Adapter

Connect the Network and Power

  • Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.
  • Connect the Ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN.

NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Power over Ethernet (PoE)

Connect the Network (only)

Using a regular Ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.

  • Connect the Ethernet cable between the LAN IN port on the phone and an available port on the in-line power router or switch.

NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Find the phone IP address

Find out your Polycom Trio phone's IP Address.

  • Go to Settings.
  • Go to Status.
  • Go to Platform.
  • Go to Phone.

The IP address will be displayed under IPv4 Addr.

Reset to Factory Settings

This step is not required for out-of-the-box phones, however, if the phone has been already used, then it is a must.

  • Go to Settings.
  • Go to Advanced.
  • Enter the password (The default password is 456) and press Enter.
  • Go to Administration Settings.
  • Go to Reset to Defaults.
  • Go to Reset To Factory.
  • Press Yes.
  • Wait some time for a device to reboot.

NOTE: Do not unplug or remove power from the phone while it is updating firmware and configuration..