UAD Snom 360

From Bicom Systems Wiki

Revision as of 10:07, 18 September 2013 by Vesna Selimovic (Talk | contribs)

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Introduction - How to use Snom 360 with PBXware

This "How to" is written as a general guide on how to use the Snom 360 with PBXware using 5.2b Snom 360 firmware. It covers the most common tasks required to have your Snom 360 working efficiently.

Snom 360


Registering Snom 360

Requirements

1. Snom 360 firmware.

- Make sure that your device is loaded with 5.2b firmware.

2. DHCP server.

- Fully configured and operational DHCP server.


Manual Configuration

UAD Settings

STEP ONE: PBXware IP address.

1. Find out the IP address of the PBXware server.

STEP TWO: Login to PBXware.

1. Open a new browser window and enter the IP address to access the PBXware administration interface login screen.

Example: http://192.168.1.2

UAD Settings

an example with IP address

2. Hit "Enter" on your keyboard.

3. Login to PBXware with your e-mail address and password.

UAD Settings

STEP THREE: UAD status.

1. Make sure the UAD is enabled. To check the UAD status, navigate to "Settings:UAD", and click on the "edit" icon corresponding to "Snom 360".

UAD Settings

2. Make sure "Status" is set to "active", "Auto provisioning" is set to "No" and "DHCP" is set to "Yes".

UAD Settings

3. Click on the "Save" button to save changes.


Creating Extension

STEP ONE: Add Extension.

1. Navigate to "Extensions". Click on "Add Extension".

Creating Extension

2. The standard options window (below) will be shown.

Creating Extension

3. Select Snom 360 from the "UAD" select box.

4. Select Location: "Local" or "Remote".

Note:

-"Local" is for all extensions registered on LAN.

-"Remote" is for all extensions registered from remote networks, WAN, Internet etc.

Creating Extension

5. Click on the "Next" button.

STEP TWO: Extension values.

1. Enter values into required field text boxes.

REQUIRED FIELDS:

Name:

Enter a name for the extension being created. Example: John Smith.


E-mail:

Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john@domain.com.


Creating Extension/Extensions Add

an example with details filled in

2. Click on the "Save" button.


Creating Extension/Extensions Edit

an example with details filled in


3. Click on the "Save & E-mail". Account details will be sent to the e-mail address associated with this extension.

OPTIONAL FIELDS:

Extension:

An auto-generated extension number based on the next available sequential number. An extension value can be changed. Example: 1000.


Username:

Username is auto generated/populated and cannot be changed since it allows the system to use this value for other important operations.


Secret:

A secret value associated with the UAD is auto-generated in order to allow the UAD to successfully register with the system. The secret value can be changed.


PIN:

An auto-generated PIN will allow access to voicemail and online self care.


Registering Phone

STEP ONE: Electricity and Ethernet.

- Your Snom 360 needs electricity, so plug the adapter into its jack and connect it to the electricity network.

- Connect the ethernet port to a hub, router or switch as to access LAN.

Registering Phone

After successfully connecting your Snom 360 to the electricity and data networks, it is time to register it to PBXware.

STEP TWO: Snom 360 IP address.

Find out the IP address of your Snom 360 connected to network.

1. Press the "Help" button.

2. Press the appropriate button to find out the IP address assigned to the Snom 360.

3. The IP address will be shown on the Snom 360 display.

Registering Phone

STEP THREE: Snom 360 Web Interface.

1. Open a new browser window and enter the IP address in order to access the Snom 360 administration interface.

Example: http://192.168.1.101

Registering Phone

an example with IP address

2. Hit "Enter" on your keyboard.

STEP FOUR: Configuring Snom 360.

1. Click on "Line 1" link.

Registering Phone

2. Enter the following details into their respective fields.

REQUIRED FIELDS:

Account

PBXware extension number. Example: 1000.


Password

The Secret of the extension as received in the e-mail associated with this extension. Example: 3dX3r5


Registrar

IP address of PBXware server. Example: 192.168.1.2


Registering Phone

an example with details filled in

3. Click on the "Save" button.

OPTIONAL FIELDS:

Display name

Example: John Smith, Reception, Entrance Main, Agent One etc.


Authentication Username

Usually the same number as for the account.


Other fields:

Other "options" or "fields" should be left blank or as is by default, they are not important for registering your Snom 360 to PBXware.


4. Click on "Advanced" link.

Registering Phone

5. Navigate down and click on the "Reboot" button. The Snom 360 will reboot for changes to take effect.

Registering Phone

- Conclusion: If everything is done as above described, you should have successfully registered your Snom 360 to PBXware. Dial *123 to verify registration.

- For further information, please contact the manufacturer or check their website www.snom.com.


Auto Provisioning

UAD Settings

STEP ONE: PBXware IP address.

1. Find out the IP address of PBXware server.

STEP TWO: Login into PBXware.

1. Open a new browser window and enter the IP address to access the PBXware administration interface login screen.

Example: http://192.168.1.2

UAD Settings

an example with IP address

2. Hit "Enter" on your keyboard.

3. Login to PBXware with your e-mail address and password.

UAD Settings

STEP THREE: UAD status.

1. Make sure the UAD is enabled. To check the UAD status, navigate to "Settings:UAD", and click on the "edit" icon corresponding to "Snom 360".

UAD Settings

2. Make sure "Status" is set to "active", "Auto provisioning" is set to "No" and "DHCP" is set to "Yes".

UAD Settings

3. Click on the "Save" button to save changes.


Creating Extension

STEP ONE: Add Extension.

1. Navigate to "Extensions". Click on "Add Extension".

Creating Extension

2. The standard options window (below) will be shown.

Creating Extension

3. Select Snom 360 from the "UAD" select box.

4. Select Location: "Local" or "Remote".

Note:

-"Local" is for all extensions registered on LAN.

-"Remote" is for all extensions registered from remote networks, WAN, Internet etc.

Creating Extension

5. Click on the "Next" button.

STEP TWO: Extension values.

1. Enter values into the required field text boxes.

REQUIRED FIELDS:

Name:

Enter a name for the extension being created. Example: John Smith.


E-mail:

Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john@domain.com.


Auto provisioning:

Set to "Yes".


MAC Address:

Snom 360 MAC address. Example: 001646f5f797

Creating Extension/Extensions Add

an example with details filled in

2. Click on the "Save" button.

Creating Extension

an example with details filled in


3. Click on the "Save & E-mail" button. Account details will be sent to the e-mail address associated with this extension.

OPTIONAL FIELDS:

Extension:

An auto-generated extension number based on the next available sequential number. An extension value can be changed. Example: 1000.


Username:

Username is auto generated/populated and cannot be changed since it allows the system to use this value for other important operations.


Secret:

A secret value associated with the UAD is auto-generated in order to allow the UAD to successfully register with the system. The secret value can be changed.


PIN:

An auto-generated PIN will allow access to voicemail and online self care.


Registering Phone

STEP ONE: Electricity and Ethernet.

- Your Snom 360 needs electricity, so plug the adapter into its jack and connect it to the electricity network.

- Connect the ethernet port to a hub, router or switch as to access LAN.

Registering Phone

After successfully connecting your Snom 360 to the electricity and data networks, it is time to register it to PBXware.

"TFTP Server" must be set with TFTP server value.

STEP TWO: Snom 360 IP address.

Find out the IP address of your Snom 360 connected to network.

1. Press the "Menu" button.

2. On the display, scroll to the IP address using the "Up and Down button".

3. Press the "Menu" button.

Registering Phone

STEP THREE: Snom 360 Web Interface.

1. Open a new browser window and enter the IP address in order to access Snom 360 administration interface.

Example: http://192.168.1.101

Registering Phone

an example with IP address

2. Hit "Enter" on your keyboard.

STEP FOUR: Configuring TFTP server.

1. Click on the "Advanced" link.

Registering Phone

2. Navigate down to "Update".

- "Setting URL" must be set with TFTP server value and device MAC address followed by ".cfg". Example: 192.168.1.2/001646f5f797.cfg

Registering Phone

3. Navigate down and click on the "Save" button. Navigate down again, click on "Reboot" button. The Snom 360 will reboot for changes to take effect.

Registering Phone

- Conclusion: If everything is done as above described, you should have successfully registered your Snom 360 to PBXware. Dial *123 to verify registration.

- For further information, please contact the manufacturer or check their website www.snom.com.


Glossary

- DHCP = Dynamic Host Configuration Protocol (DHCP) is a communications protocol that lets network administrators manage and automate the assignment of Internet.

- HUB = A common connection point for devices in a network.

- IP Address = Internet Protocol address.

- Local = A local area network (LAN) is a computer network covering a local area, like a home, office or small group of buildings such as a college.

- LAN = Local Area Network.

- PIN = Personal Identification Number.

- Remote = Network devices that are managed or controlled from a network system other than the system to which they are directly connected.

- Router = A device that forwards data packets from one local area network (LAN) or wide area network (WAN) to another.

- Switch = Network device that selects a path or circuit for sending a unit of data to its next destination.

- UAD = User Agent Device.

- VoiceMail = The electronic transmission of voice messages over the Internet. The messages are stored on a computer until the recipient accesses and listens to them.

- WAN = Wide Area Network.

- Web Interface = A web interface is the system of controls with which the user controls a device.