From Bicom Systems Wiki

Introduction - How to use X-Pro with PBXware

This "How to" is written to as general guide on how to use X-Pro version Win32-1103g with PBXware. It tries to cover most common tasks required to be set in order to have X-Pro working efficiently.


Registering X-Pro

UAD Settings

STEP ONE: PBXware IP address.

1. Find out the IP address of PBXware server.

STEP TWO: Login into PBXware.

1. Open a new browser window and enter the IP address followed by "/admin/index.php" in order to access the PBXware administration interface login screen.


UAD Settings

an example with IP address following by "/admin/index.php"

2. Hit "Enter" on your keyboard.

3. Login to PBXware with your e-mail address and password.

UAD Settings


1. Make sure the UAD is enabled. To check the UAD status navigate to "Settings:UAD", and click on the "edit" icon corresponding to "X-Pro".

UAD Settings

2. Make sure "Status" is set to "active", "Auto provisioning" is set to "No" and "DHCP" is set to "Yes".

UAD Settings

3. Click on the "Save" button to save changes.

Creating Extension

STEP ONE: Add Extension.

1. Navigate to "Extensions". Click on "Add Extension".

Creating Extension

2. The standard options window will be shown below.

Creating Extension

3. Select X-Pro from "UAD" select box.

4. Select Location: "Local" or "Remote".


-"Local" is for all extensions registered on LAN.

-"Remote" is for all extensions registered from remote networks, WAN, Internet etc.

Creating Extension

5. Click on the "Next" button.

STEP TWO: Extension values.

1. Enter values into required field text boxes.



Enter a name for the extension being created. Example: John Smith.


Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example:

Creating Extension/Extensions Add

an example with details filled in

2. Click on "Save" button.

Creating Extension/Extensions Edit

an example with details filled in

3. Click on "Save & E-mail". Account details will be sent to the e-mail address associated with this extension.



An auto-generated extension number based on the next available sequential number. An extension value can be changed. Example: 1000.


Username is auto generated/populated and cannot be changed since it allows the system to use this value for other important operations.


A secret value associated with the UAD is auto-generated in order to allow the UAD to successfully register with the system. The secret value can be changed.


An auto-generated PIN will allow access to voicemail and online self care.

Registering SoftPhone

STEP ONE: Configuring X-Pro.

1. Start "X-Pro". Since there is no SIP Proxy connection set yet, "Menu" window will be shown automatically.

Registering SoftPhone

Registering SoftPhone

2. Enter values into required field text boxes.



Set to "Yes".

Display Name

PBXware extension name.


PBXware extension number. Example: 1000.


The Secret of the extension as received in the e-mail associated with this extension. Example: 3dX3r5


IP address of PBXware server. Example:

SIP Proxy

IP address of PBXware server. Example:

Registering SoftPhone

an example with details filled in

3. Restart "X-Pro" for the changes to take effect.


Authorization User

PBXware extension username.

Out Bound Proxy

IP address of PBXware server.

Other fields

Other "options" or "fields" you should left blank or as it is by default, they have not importance for registering X-Pro to PBXware.

- Conclusion: If everything is done as above described you should have successfully registered X-Pro to PBXware. Dial *123 to verify registration.

- For further information please contact the manufacturer or check their web site


- DHCP = Dynamic Host Configuration Protocol (DHCP) is a communications protocol that lets network administrators manage and automate the assignment of Internet.

- HUB = A common connection point for devices in a network.

- IP Address = Internet Protocol address.

- Local = A local area network (LAN) is a computer network covering a local area, like a home, office or small group of buildings such as a college.

- LAN = Local Area Network.

- PIN = Personal Identification Number.

- Remote = Network devices that are managed or controlled from a network system other than the system to which they are directly connected.

- Router = A device that forwards data packets from one local area network (LAN) or wide area network (WAN) to another.

- Switch = Network device that selects a path or circuit for sending a unit of data to its next destination.

- UAD = User Agent Device.

- VoiceMail = The electronic transmission of voice messages over the Internet. The messages are stored on a computer until the recipient accesses and listens to them.

- WAN = Wide Area Network.

- Web Interface = A web interface is the system of controls with which the user controls a device.